Policy Lifecycle Specialist - Insurance (Renewals & Docs)

Placements24; Pietermaritzburg; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Annual leave

Sick leave

Training opportunities

Career progression

Job summary

Placements24 is seeking an Insurance Policy Administrator in Pietermaritzburg to manage the full life cycle of policies, from issuance to cancellations. The role emphasizes accuracy, efficiency, and strong administrative skills.

The ideal candidate will have 1–2 years in policy administration, solid knowledge of policy types, and proficiency in MS Office. This is an on-site position with opportunities for professional development within the insurance sector.

Qualifications

• 1–2 years of experience in insurance policy administration or similar role.
• Understanding of various policy types and their administration.
• Excellent organizational and time management skills.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Based in or willing to commute to Pietermaritzburg, KwaZulu-Natal.
• Familiarity with insurance administration systems is an advantage.
• Matriculation certificate or equivalent qualification required.

Responsibilities

• Process new insurance policy applications with complete and accurate documentation.
• Issue policy documents, schedules, and endorsements per procedures.
• Manage renewals, including notices and renewal instructions.
• Handle amendments, endorsements, and cancellations accurately.
• Maintain policy records in the database ensuring data integrity.
• Respond to policyholder and broker queries on policy details and coverage.
• Coordinate with underwriting and sales teams to resolve issues.
• Prepare reports related to policy administration activities.
• Ensure compliance with regulatory requirements and internal policies.
• Support the team with additional administrative tasks as needed.

Skills

Organizational skills

Time management

Attention to detail

Microsoft Office

Communication

Interpersonal skills

Teamwork

Independent work

Commute to Pietermaritzburg

Education

Matriculation certificate

Tools

Insurance administration systems

Job description

Placements24 is seeking an Insurance Policy Administrator in Pietermaritzburg to manage the full life cycle of policies, from issuance to cancellations. The role emphasizes accuracy, efficiency, and strong administrative skills.

The ideal candidate will have 1–2 years in policy administration, solid knowledge of policy types, and proficiency in MS Office. This is an on-site position with opportunities for professional development within the insurance sector.