Policy Administration Leader — Insurance Ops, Pretoria

Placements24; Pretoria; Sur place; ZAR 1 200 000 - 1 800 000; Plein temps

Avantages offerts par ce poste

Executive package

Annual bonus

Medical aid

Retirement plan

Generous leave

Leadership training

Professional development

Stable employer

Office in Pretoria

Advanced technology

Résumé du poste

Placements24 seeks an experienced Policy Administration Manager for Pretoria, Gauteng. You will lead a large policy administration team, ensuring accurate processing of applications, endorsements, renewals and cancellations while driving efficiency and compliance across all activities.

The role requires a strong background in policy lifecycle management, process improvement, and regulatory adherence within the South African insurance sector.

Qualifications

• Bachelor's degree in Business Administration, Management, or related field.
• 6-8 years of experience in insurance policy administration, with at least 3 years in a managerial or supervisory role.
• Proven experience managing large teams and complex administrative processes within the insurance sector in South Africa.
• In-depth knowledge of policy administration systems and best practices.
• Strong understanding of insurance regulations and compliance requirements.
• Excellent leadership, team management, and motivational skills.
• Organisational, problem-solving, and analytical abilities.
• Proficiency with policy administration software and Microsoft Office Suite.

Responsabilités

• Manage and supervise the day-to-day operations of the policy administration department.
• Oversee the accurate and timely processing of new policy applications, endorsements, renewals, and cancellations.
• Develop, implement, and monitor policies and procedures to ensure operational efficiency and compliance.
• Train, mentor, and evaluate the performance of policy administration staff.
• Ensure adherence to regulatory requirements and internal quality standards for all policy-related activities.
• Collaborate with other departments to resolve issues and improve processes.
• Manage system configurations and enhancements related to policy administration platforms.
• Analyse departmental performance metrics and generate reports for senior management.
• Identify opportunities for process improvement and implement solutions to enhance efficiency and reduce errors.
• Maintain a strong understanding of insurance products and market dynamics relevant to policy administration.

Connaissances

Leadership

Team management

Analytical skills

Communication

Problem-solving

Formation

Bachelor's degree in Business Administration/Management

Outils

Policy administration software

Microsoft Office Suite

Description du poste

Placements24 seeks an experienced Policy Administration Manager for Pretoria, Gauteng. You will lead a large policy administration team, ensuring accurate processing of applications, endorsements, renewals and cancellations while driving efficiency and compliance across all activities.

The role requires a strong background in policy lifecycle management, process improvement, and regulatory adherence within the South African insurance sector.