Performance-Driven Store Manager

TFG (The Foschini Group); Durban; On-site; ZAR 360,000 - 520,000; Full time

Job summary

TFG (The Foschini Group) is seeking a store leadership professional for a Totalsports/TFG environment in Durban. The role focuses on driving turnover, managing costs, leading staff, and delivering exceptional customer service while upholding merchandising standards.

The ideal candidate holds a Matric certificate and at least 3 years of retail experience, including 1 year in store leadership, with a strong customer-focused approach and leadership capability.

Qualifications

• Matric certificate
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience.

Responsibilities

• Drive turnover to hit targets.
• Control expenses and optimize cost-to-serve.
• Manage stock losses to keep shrinkage in line with company standards.
• Lead people: recruit, develop staff, manage employee relations and performance.
• Execute in-store merchandising strategy and standards.
• Deliver customer satisfaction by implementing our service strategy and meeting customer demands.

Skills

Leadership

Customer service

Sales planning

People management

Negotiation

Merchandising

Customer focus

Communication

Team collaboration

Problem solving

Education

Matric certificate

Job description

TFG (The Foschini Group) is seeking a store leadership professional for a Totalsports/TFG environment in Durban. The role focuses on driving turnover, managing costs, leading staff, and delivering exceptional customer service while upholding merchandising standards.

The ideal candidate holds a Matric certificate and at least 3 years of retail experience, including 1 year in store leadership, with a strong customer-focused approach and leadership capability.