Client Payments & Payroll Operations Specialist

Fnbnamibia; Johannesburg; On-site; ZAR 555,000 - 665,000; Full time

Job summary

Hyphen Technology in Johannesburg is seeking a Client Payments Solutionist to manage day-to-day payroll collection operations, reconciliation processing, and client servicing, ensuring timely settlements and escalations when needed. The role emphasizes accuracy, client satisfaction, and efficient issue resolution.

Candidates should have an analytical mindset, strong Excel and Office skills, payroll operations experience, and insurance knowledge, supported by a business diploma and extensive

Qualifications

• Business-related diploma or degree.
• 10+ years reconciliation and data matching experience.

Responsibilities

• Day-to-day payroll collection and reconciliation processing.
• Ensure timely escalations of client servicing issues and prompt resolutions.
• Ensure settlements are completed accurately and on time.
• Provide operational support to improve efficiencies and client satisfaction.

Skills

Analytical mindset

Detail oriented

Deadline driven

Process mindset

Team player

Microsoft Office

Excel

Payroll understanding

Insurance knowledge

Payment operations

Education

Business-related Diploma / degree

10-years’ reconciliation and data matching experience

Tools

Excel

Microsoft Office Suite

Job description

Hyphen Technology in Johannesburg is seeking a Client Payments Solutionist to manage day-to-day payroll collection operations, reconciliation processing, and client servicing, ensuring timely settlements and escalations when needed. The role emphasizes accuracy, client satisfaction, and efficient issue resolution.

Candidates should have an analytical mindset, strong Excel and Office skills, payroll operations experience, and insurance knowledge, supported by a business diploma and extensive