Parts Manager – Talent Pool

Morgan Group; Bethlehem; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Morgan Group seeks a dedicated Parts Department Manager in Bethlehem, Free State. The role focuses on maintaining profitability, meeting manufacturer and dealership targets, and exercising strict stock control.

The candidate will oversee a team, drive customer service excellence, and develop strategies to grow parts sales while safeguarding company assets. Attention to detail, strong communication, and a minimum of 3-5 years parts experience are essential, along with a Grade 12 certificate and

Qualifications

• Grade 12 certificate is required.
• 1 year managerial experience minimum.
• 3-5 years parts experience preferred.
• Excellent communication and customer service skills required.
• Criminal record must be clear.
• Computer literacy required.

Responsibilities

• Monitor stock levels and ensure manufacturer stock levels are maintained.
• Manage cash outstanding daily and clear aged stock.
• Conduct stock takes weekly, monthly, quarterly and yearly.
• Ensure Parts Sales Target and profitability are met.
• Ensure customer satisfaction and implement marketing strategies.
• Lead and develop the Parts team for high performance.
• Visit distributors, fleet owners, trade outlets and shops to sell parts and accessories.
• Ensure exchange items are returned and discount structure is correctly applied.
• Care for company assets and ensure economical use (vehicle, etc.).

Skills

Communication skills

Customer service

Computer literate

Criminal record clear

Managerial experience (1 year)

Education

Grade 12 certificate

Job description

The successful candidate will have to ensure the profitability of the Parts Department. The successful candidate will furthermore be responsible to ensure manufacturer and dealership targets are met. Lastly, the candidate would need to have strict control over inventory.

Qualifications, Experience and Skills Required

• Grade 12 certificate
• Minimum of 1 year managerial experience
• Minimum of 3 - 5 years' parts experience
• Exceptional communication skills
• Exceptional customer service
• Clear criminal record
• Computer Literate

Key Duties and Responsibilities

• Monitor stock levels daily to ensure relevant manufacturer stock levels are maintained.
• Manage cash outstanding on a daily basis.
• Manage and actively clear out aged stock.
• Conduct stock takes on a weekly, monthly, quarterly, and yearly.
• Ensure Parts Sales Target and Profitability are met.
• Ensure Customer Satisfaction.
• Develop and Implement Marketing Strategies.
• Manage Team for High Performance Culture.
• To visit distributors, fleet owners, trade outlets and shops to sell parts and accessories
• To ensure all exchange items are returned.
• To ensure company discount structure is properly applied.
• To care for company property and ensure economic use e.g. car/delivery van.