Paid Desktop Support Engineer Intern Tech Troubleshooter

Company : GBS; Durban; On-site; ZAR 67,000 - 89,000; Full time

Job summary

GBS in Durban, KwaZulu-Natal, is offering a 12-month Desktop Support Engineer Intern program designed to give hands-on experience with hardware and software support. You will set up desktops, assist users, troubleshoot issues, install software, and collaborate with the IT team to keep systems running smoothly.

The paid internship welcomes learners from public institutions with A+/N+ certifications and a basic knowledge of Windows 10/11 and Office 365; residency in KwaZulu-Natal is required, and

Qualifications

• Matric and a 3-year IT diploma/degree from a public tertiary institution.
• A+ or N+ certifications are required.
• Basic understanding of Windows 10/11 operating systems.
• Knowledge of Office 365 and IT hardware components.

Responsibilities

• Set up and configure desktop computers and peripherals.
• Provide support via phone, email, or face-to-face.
• Diagnose and resolve hardware and software issues.
• Install and update software.
• Work with the IT team on projects.
• Track IT gear and support printer-related tasks.
• Assist with anti-virus challenges and system security.

Skills

A+ Certification

N+ Certification

Windows 10/11

Office 365

IT hardware

Education

Matric + 3-Year Diploma/Degree in IT (public tertiary)

Job description

GBS in Durban, KwaZulu-Natal, is offering a 12-month Desktop Support Engineer Intern program designed to give hands-on experience with hardware and software support. You will set up desktops, assist users, troubleshoot issues, install software, and collaborate with the IT team to keep systems running smoothly.

The paid internship welcomes learners from public institutions with A+/N+ certifications and a basic knowledge of Windows 10/11 and Office 365; residency in KwaZulu-Natal is required, and