IT Ops Intern: Asset & Helpdesk Support

Company : GBS; Durban; On-site; ZAR 67,000 - 100,000; Part time

Job summary

GBS in Durban is seeking an enthusiastic IT OPS Administrator Intern to dive into IT projects, assist with asset control, and provide vital helpdesk support for a hands-on start in tech.

The internship offers exposure to IT operations, onboarding, stock management, and collaboration with the IT team to improve efficiency in a fast-paced environment, ideal for early-career candidates in KwaZulu-Natal.

Qualifications

• Matric with a 3-Year Diploma/Degree in IT/ Business Administration or a related field from a public tertiary institution
• Basic understanding of Microsoft operating systems (Windows 10/11)
• Proficient in Microsoft Office
• Must be a South African citizen between the ages of 18-35
• Reside in or around KwaZulu-Natal
• Not currently employed or part of another internship/learnership program
• Must not have previously participated in an internship (SETA/Government)

Responsibilities

• Assist with IT asset management, tagging, and tracking assignments
• Support IT capacity management for our sales floor
• Manage the IT storeroom inventory and perform weekly stock takes
• Help with e-waste disposal and ensure compliance
• Assist in the onboarding of new employees, including setting up equipment and accounts
• Collaborate with the IT Coordinator to streamline workflows and improve efficiency
• Provide support with service desk ticket management and SLA oversight
• Participate in various IT department projects and help meet target deadlines

Skills

Windows 10/11

Education

Diploma/Degree in IT or Business Admin

Tools

Microsoft Office

Job description

GBS in Durban is seeking an enthusiastic IT OPS Administrator Intern to dive into IT projects, assist with asset control, and provide vital helpdesk support for a hands-on start in tech.

The internship offers exposure to IT operations, onboarding, stock management, and collaboration with the IT team to improve efficiency in a fast-paced environment, ideal for early-career candidates in KwaZulu-Natal.