Job: ITS Internship

Company : Coca-Cola Peninsula Beverages (CCPB); Parow; On-site; ZAR 89,000 - 134,000; Full time

Job summary

Coca-Cola Peninsula Beverages (CCPB) offers a 12-month fixed-term IT internship in Parow, Western Cape. The role focuses on providing PC and user support, including account management and mail administration, and coordinating repairs for computer equipment.

Responsibilities include end-user support, PC support, security, and SHEQ duties, with an emphasis on customer-focused service and the ability to work autonomously.

Qualifications

• Education: National Diploma (NQF 6) in Information Systems or a related field.
• Technical Skills: Windows Desktop, Windows Server, Active Directory, MS Exchange, MS Office, Networking, Security, and Printers.
• Experience (Highly Regarded): Experience in Managed Services and 3rd-party Cloud Solution environment.
• Soft Skills & Attributes: Excellent telephone manner, inbound/outbound call handling, multi-tasking, can-do attitude, flexible, detail-oriented, customer-focused, team player, autonomous.
• License: Valid driver''s license.

Responsibilities

• On-site and remote End-user Support (all applications and printers).
• PC Support (hardware, software, and connectivity).
• Coordinate repairs, servicing of computer equipment, and software maintenance.
• Documentation creation, maintenance, and administrative tasks.
• Virtual and physical Security.
• SHEQ responsibilities (Safety, Health, Environmental, and Quality).

Education

National Diploma (NQF 6) in Information Systems or related field

Tools

Windows Desktop

Windows Server

Active Directory

MS Exchange

MS Office

Networking

Security

Printers

Job description

A 12-month fixed-term internship offering two deserving graduates the opportunity to learn about the business and gain industry exposure within the IT department. The role involves providing PC and user support, including user account and mail administration, coordinating repairs and servicing of computer equipment, and delivering fast and efficient end-user support.

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Responsibilities

• On-site and remote End-user Support (all applications and printers).
• PC Support (hardware, software, and connectivity).
• Coordinate repairs, servicing of computer equipment, and software maintenance.
• Documentation creation, maintenance, and administrative tasks.
• Virtual and physical Security.
• Safety, Health, Environmental, and Quality Responsibilities (SHEQ).

Qualifications

• Education : National Diploma (NQF 6) in Information Systems or a related field.
• Technical Skills:
• Windows Desktop, Windows Server, Active Directory, MS Exchange, MS Office, Networking, Security, and Printers.
• Experience (Highly Regarded): Experience working within a Managed Services and 3rd-party Cloud Solution environment.
• Soft Skills & Attributes:
• Excellent telephone manner and experience with inbound/outbound call handling.
• Multi-tasker, "Can-Do" attitude, flexible, attention to detail, problem solver, customer-focused, team player with ability to work autonomously.
• License: Valid driver's licence.

Hiring organization

Employment Type: internship

Job Location: Parow, Western Cape, South Africa