Order Flow & Sales Admin Coordinator

Jelocorp Group; Johannesburg; On-site; ZAR 150,000 - 210,000; Full time

Job summary

Jelocorp Group in Johannesburg is seeking a Sales & Admin Assistant to provide administrative and operational support to the sales team. You will coordinate customer orders, maintain records, monitor deliveries and liaise with customers, warehouse and supply chain teams to ensure smooth order processing.

The role requires strong Excel skills, attention to detail and the ability to manage multiple orders and deadlines in a fast-paced environment.

Qualifications

• Experience in sales administration or order processing.
• Qualification in Business Administration or Supply Chain management is advantageous.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel and data analysis.
• Experience with ERP/order management systems advantageous.
• Excellent attention to detail and accuracy.
• Strong organisational and time-management skills.
• Good written and verbal communication skills.

Responsibilities

• Receive, capture and process customer orders accurately and within required timelines.
• Serve as the link between the sales team, customers, warehouse, supply chain and logistics teams.
• Liaise with warehouse and logistics teams regarding stock availability, dispatch and delivery schedules.
• Track orders from placement to delivery and communicate delays or issues to the sales representatives.
• Maintain accurate and up-to-date order records and customer accounts.
• Prepare reports on order status, sales administration and account activities.
• Provide general administrative support including filing, recordkeeping and responding to customer queries.
• Respond to internal and external queries relating to orders and deliveries.
• Identify discrepancies involving orders, stock availability and invoicing and escalate as needed.
• Support the sales team with day-to-day administrative activities to ensure smooth operations.

Education

Business Administration

Tools

Microsoft Excel

ERP systems

Microsoft Office

Job description

Jelocorp Group in Johannesburg is seeking a Sales & Admin Assistant to provide administrative and operational support to the sales team. You will coordinate customer orders, maintain records, monitor deliveries and liaise with customers, warehouse and supply chain teams to ensure smooth order processing.

The role requires strong Excel skills, attention to detail and the ability to manage multiple orders and deadlines in a fast-paced environment.