Operations Assistant

On Line Personnel; Ballito; On-site; ZAR 180,000 - 240,000; Full time

Job summary

On Line Personnel in Ballito is seeking an Operations Assistant to support daily logistics, order processing and customer communications. The role requires strong numeracy, data handling and administrative accuracy to ensure efficient operations.

You will manage Sales Orders in Business Central, liaise with supervisors on stock requests, and maintain timely order updates while upholding high standards of quality and service.

Qualifications

• Grade 12 or Matric with strong numeracy and admin skills.
• Minimum 3–5 years in an Operations environment.
• Proven ability to capture, analyse and present data accurately.

Responsibilities

• Process and record customer collection nominations accurately.
• Provide daily customer updates according to the distribution list.
• Create and manage Sales Orders in BC, including payment follow-up.
• Process contractual orders and coordinate amendments with management.
• Liaise with Supervisors on ad hoc stock requests and orders.
• Follow operational procedures, including vehicle verification and order release controls.
• Track and report orders, updating automated reporting systems as required.
• Ensure stock issuance stays within authorised limits and report exceptions.

Skills

Attention to detail

Problem-solving

Numerate

Data analysis

Interpersonal skills

Communication

Organisational skills

Analytical thinker

Administrative skills

Team player

Education

Grade 12 / Matric

Tools

Microsoft Dynamics 365 BC

Job description

Operations Assistant job vacancy in Ballito, Kwazulu Natal.

Requirements:

• Minimum – Grade 12
• 3 to 5 Years relevant experience in an Operations environment
• Exceptional attention to detail
• Strong problem-solving skills
• Highly numerate, with the ability to capture, analyse, and present data accurately
• Quality-focused with a commitment to maintaining high standards
• Strong interpersonal and relationship-building skills
• Positive, energetic, and results-driven approach
• Excellent administrative and organisational skills
• Logical and analytical thinker
• Excellent verbal and written communication skills

Key Performance Areas:

• Process and accurately record customer collection nominations
• Provide daily customer updates according to the distribution list
• Create and manage Sales Orders in Business Central (BC), including payment follow-up for customers
• Process contractual customer orders from Bulk Sales Orders and escape any required amendments to management
• Liaise with Supervisors regarding ad hoc stock requests
• Process orders and complete pre-release activities where required
• Follow all operational procedures, including vehicle verification and order release controls
• Record, distribute, and track orders, updating automated reporting systems as required
• Ensure stock issuance remains within authorised limits and excel exceptions to management
• Process orders within agreed timelines, communicating delays to supervisors and customers
• Implement management instructions within delegated authority levels
• Participate in operational and team meetings, contributing to continuous improvement initiatives
• Maintain effective customer communication regarding collections and order status
• Support senior team members and ensure compliance with current operational procedures and documentation