Operations Manager

ESG Recruitment; Durban; On-site; ZAR 420,000 - 540,000; Full time

Job summary

ESG Recruitment is seeking an Operations Manager / Sales & Administration professional to oversee daily operations from Pinetown, KwaZulu-Natal. You will ensure procedures are followed, stock is accurately managed, and administration is up to date while supporting the sales function.

The role requires hands-on management, strong organizational skills, and experience with Pastel and MS Excel. You will liaise with suppliers and customers, coordinate staff, and ensure high levels of customer

Qualifications

• Matric/Grade 12 required.
• Experience in operations, sales administration, stock/inventory or branch management.
• Pastel experience is essential.
• MS Excel proficiency required.
• Strong attention to detail and accuracy.

Responsibilities

• Oversee daily operations of the business.
• Ensure company procedures and processes are followed.
• Manage stock records and inventory systems.
• Conduct weekly stock takes and update stock information.
• Assist with internal sales and customer enquiries; support external sales reps.

Skills

Stock management

Administration

Sales support

Communication

Team coordination

Education

Matric / Grade 12

Tools

Pastel

MS Excel

Inventory management system

Job description

Operations Manager / Sales & Administration

Location: Pinetown, KwaZulu-Natal
Position Type: Permanent
Salary: Market related

Our client is looking for a reliable, hands-on and highly organised Operations Manager / Sales & Administration professional to oversee the day-to-day operations of the business while supporting the internal and external sales functions. The successful candidate will be responsible for ensuring that operational procedures are followed, stock is accurately managed, administration is up to date and the sales team and customers receive efficient support.

Key Responsibilities

• Manage and oversee the daily operations of the business.


• Ensure company procedures and processes are consistently followed.


• Manage and maintain accurate stock records and inventory systems.


• Conduct and oversee regular weekly stock takes.


• Capture and update stock information on the inventory management system.


• Assist with internal sales and customer enquiries when required.


• Provide support to external sales representatives.


• Assist with quotations, orders, invoicing and general sales administration.


• Ensure accurate and timely processing of documentation.


• Monitor operational efficiency and identify areas for improvement.


• Manage and coordinate staff and ensure productivity and accountability.


• Liaise with suppliers, customers and internal departments.


• Ensure a high level of customer service is maintained.


• Assist management with general administrative and operational requirements.

Minimum Requirements

• Matric / Grade 12.


• Previous experience in operations, sales administration, stock/inventory or branch management.


• Strong administrative and organisational skills.


• Previous experience working on Pastel is essential


• Good computer literacy, including MS Excel.


• Experience with an inventory or stock management system.


• Strong attention to detail and accuracy.


• Excellent communication and interpersonal skills.
  
• Ability to work independently and take ownership of responsibilities.


• Strong problem-solving and decision-making abilities.


• Previous experience managing or supervising staff would be advantageous.


• Must be comfortable working in a hands-on operational environment.