Operations Assistant

Talented Recruitment; Durban; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Talented Recruitment in Durban is seeking an Order Processing role focused on recording customer collection nominations, managing Sales Orders in Business Central, and coordinating stock and order updates. You will handle CSA/Bulk orders, liaise with supervisors, and ensure timely processing with data accuracy.

The role requires Grade 12 and 3–5 years in an operations environment, with strong numeracy, communication, and interpersonal skills.

Qualifications

• Grade 12 with 3–5 years' relevant experience in operations.
• Exceptional attention to detail with strong numerical ability.
• Excellent verbal and written communication and interpersonal skills.

Responsibilities

• Process and accurately record customer collection nominations.
• Provide daily customer updates according to the distribution list.
• Create and manage Sales Orders in Business Central, including payment follow-up for CIA customers.
• Process contractual customer orders from Bulk Sales Orders (BSOs) and elevate amendments to management.
• Liaise with supervisors regarding ad hoc stock requests.
• Record, distribute, and track orders, updating automated reporting systems as required.
• Ensure stock issuance remains within authorised limits and escalated exceptions to management.
• Process orders within agreed timelines, communicating delays to supervisors and customers.
• Implement management instructions within delegated authority levels.
• Participate in operational and team meetings, contributing to continuous improvement initiatives.

Skills

Attention to detail

Problem-solving

Numeracy

Interpersonal skills

Communication skills

Education

Grade 12

Tools

Business Central

Gasrite

Data analysis

Job description

Duties and Responsibilities:

• Process and accurately record customer collection nominations.
• Provide daily customer updates according to the distribution list.
• Create and manage Sales Orders in Business Central (BC), including payment follow-up for CIA customers.
• Process contractual customer orders from Bulk Sales Orders (BSOs) and elevate any required amendments to management.
• Liaise with supervisors regarding ad hoc stock requests.
• Process orders in Gasrite and complete pre-release activities where required.
• Follow all operational procedures, including vehicle verification and order release controls.
• Record, distribute, and track orders, updating automated reporting systems as required.
• Ensure stock issuance remains within authorised limits and escalated exceptions to management.
• Process orders within agreed timelines, communicating delays to supervisors and customers.
• Implement management instructions within delegated authority levels.
• Participate in operational and team meetings, contributing to continuous improvement initiatives.
• Maintain effective customer communication regarding collections and order status.
• Support senior team members and ensure compliance with current operational procedures and documentation.

Requirements:

Grade 12 3 5 years relevant experience in an Operations environment Exceptional attention to detail Strong problem-solving skills Highly numerate, with the ability to capture, analyse, and present data accurately Quality-focused with a commitment to maintaining high standards Strong interpersonal and relationship-building skills Positive, energetic, and results-driven approach Excellent administrative and organisational skills Logical and analytical thinker Excellent verbal and written communication skills