Operations Administrator

The Globevest Group; Midrand; On-site; ZAR 180,000 - 240,000; Full time

Job summary

The Globevest Group is seeking an Operations Administrator in Midrand to join our team. The role combines IT, logistics, and general admin support to enable smooth service delivery across branches.

You will assist the sales team, manage customer data, handle invoicing and stock control, and provide IT support. A matric and IT-related skills are required; Syspro experience is highly advantageous.

Qualifications

• Matric is required; IT-related qualification is a plus.
• Experience in a similar role is advantageous.
• Proficient in computer hardware/software troubleshooting and basic IT support.

Responsibilities

• Support sales team to acquire and service clients.
• Update and maintain customer database; process orders and invoicing.
• Provide IT support across branches, on-site and remotely.
• Assist in logistics coordination, invoicing and stock control.
• Prepare daily/weekly reports for management.

Skills

IT troubleshooting

Syspro

Driver's license

Allrounder

Reporting

Time management

Sales support

Finance support

Attendance

Education

Matric

IT-related qualification (bonus)

Tools

Syspro

Job description

Our client is one of South Africa's leading office consumables suppliers and is looking for an Operations Administrator to join their team in Midrand.

JOB DESCRIPTION / PURPOSE:

This role is multifaceted with aspects of IT and logistics as well as general service-related tasks. This is a service-related position and ability to interact confidently and productively with staff of all levels of seniority is a must.

MAIN DUTIES & RESPONSIBILITIES:

• Aided the sales team in acquiring new clients.
• Provided support to strengthen the customer base.
• Assisted in maintaining and updating the customer database.
• Responded promptly to customer enquiries regarding products and services.
• Supported the sales team in managing customer balances.
• Contributed to achieving 100% of sales targets.
• Generated leads and communicated them to the Sales Department.
• Executed sales orders received through inbound customer calls.
• Processed sales orders on Takealot through the Seller Portal.
• Scheduled and organised sales meetings with prospective customers.
• Upgrade, install, and configure new hardware and software to meet company objectives.
• Create user accounts and perform access control.
• Document processes, back up data, and archive records.
• Provide IT support across company branches, both on-site and remotely.
• Manage e-commerce product data for the company website and assist with online enquiries.
• Collaborate with the Distribution and Logistics department on invoicing orders and coordinate both international and national deliveries.
• Process credit requests.
• Manage company assets.
• Monitor stock inventory levels.
• Assist the Sales Team in achieving sales targets.
• Prepare daily and monthly sales reports for the CEO and Directors.
• Update business reports, consolidate data, and forward daily action summaries.
• Utilize Syspro software for stock adjustments and returns to suppliers.
• Work with the Finance Department on supplier invoices and credits.
• Assist in handling operations enquiries.
• Assist in the preparation and handling of goods for international and domestic freight.
• Manage enquiries related to both international and domestic freight.

EDUCATIONAL REQUIREMENTS:

• Matric
• Relevant tertiary qualification will be an added bonus (IT related beneficial)

EXPERIENCE AND SKILLS REQUIRED:

• Some experience in a similar position
• Good knowledge of computer hardware/software troubleshooting
• Syspro experience (highly advantageous)
• Driver's license + own transport
• Allrounder
• Reporting and time management skills
• Support for sales and finance
• Attendance is key for this position

POPIA NOTICE

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• We may contact you should a suitable position become available.
• The information you have provided is true, correct, and up to date.

We endeavour to respond to all applications. However, if you do not hear from us within 14 days, please consider your application unsuccessful.