On-Site POS & IT Support Technician

Kelly; Mafube Local Municipality; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Kelly is seeking a hands-on Support Technician to install, maintain and repair POS and IT equipment across multiple customer sites in Mafube area. This field-based role requires daily travel, independent work, and a focus on delivering excellent customer service within SLAs.

Qualifications include Matric, CompTIA A+ and Network+, and electronic skills; ITIL Foundation is advantageous. A valid driver’s license and own reliable vehicle are essential, and residence in the specified area is required.

Qualifications

• Matric with basic IT knowledge.
• CompTIA A+ and Network+ required.
• Electronic skills expected.

Responsibilities

• Resolve customer queries and issues within SLA timelines.
• Perform on-site installations, repairs, maintenance and testing on POS and desktop equipment.
• Diagnose faults, troubleshoot problems, and implement best-fit solutions.
• Drive first-time fix outcomes and reduce repeat callouts.
• Maintain strong customer relationships through professional service.
• Update and manage service calls with clear notes and work details on site.
• Follow QMS processes and guidelines from Field Service Manager.
• Maintain boot stock and complete required administration on time.

Skills

Troubleshooting

On-site support

Communications

Time management

Education

Matric (Grade 12)

CompTIA A+

CompTIA Network+

Tools

IT hardware

POS devices

Job description

Kelly is seeking a hands-on Support Technician to install, maintain and repair POS and IT equipment across multiple customer sites in Mafube area. This field-based role requires daily travel, independent work, and a focus on delivering excellent customer service within SLAs.

Qualifications include Matric, CompTIA A+ and Network+, and electronic skills; ITIL Foundation is advantageous. A valid driver’s license and own reliable vehicle are essential, and residence in the specified area is required.