On-Site IT Support Engineer – Production & OT Specialist
Dial a Nerd
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Job summary
Dial a Nerd is seeking an Internal IT Support Technician to provide frontline technical assistance to staff across our South Africa operations. You will diagnose hardware and software issues, restore productivity, and document solutions for future reference.
The role requires on-site support, strong problem solving, and excellent customer service. You will travel to other Dial a Nerd locations as needed and contribute to IT governance and asset management.
Responsibilities
- Resolve tickets that require on-site intervention.
- Install, maintain, and document local services.
- Support local and legacy applications.
- Respond to IT emergencies affecting daily operations.
Job description
Dial a Nerd is seeking an Internal IT Support Technician to provide frontline technical assistance to staff across our South Africa operations. You will diagnose hardware and software issues, restore productivity, and document solutions for future reference.
The role requires on-site support, strong problem solving, and excellent customer service. You will travel to other Dial a Nerd locations as needed and contribute to IT governance and asset management.
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