On-Site Engineer

Sabenza IT & Recruitment; Johannesburg; On-site; ZAR 180,000 - 300,000; Full time

Job summary

KeepTechnology Moving. Keep People Productive. is seeking an On-Site Engineer to join a client and provide hands-on IT support in a fast-paced environment. You will own tickets from start to finish, configure devices, manage user accounts and contribute to IT project work.

The role requires 2–3 years in IT support, basic certifications, and a proactive, customer-focused mindset. On-site work during standard hours with potential for growth within a dynamic team.

Qualifications

• 2–3 years’ experience in IT support / desktop support / on-site engineering.
• Matric / Grade 12.
• A+ and/or N+ certification.
• Microsoft certification is advantageous.
• Strong troubleshooting and problem-solving abilities.
• Hands-on experience with end-user support, Microsoft Office, Intune and laptop imaging.
• Exposure to network and server troubleshooting.
• Good communication and customer-service skills.
• Strong ticket management, documentation and follow-through.
• Own reliable transport.
• Ability to work on-site during standard hours.

Responsibilities

• Provide daily end-user IT support, including printers, Microsoft Office, Intune and laptop imaging.
• Troubleshoot network and server-related issues and resolve technical problems efficiently.
• Manage tickets from updates and follow-ups through to closure.
• Take ownership of assigned IT projects with progress updates.
• Provision and configure mobile phones and devices.
• Set up and create user accounts with appropriate access.
• Maintain accurate technical documentation and help improve IT procedures.
• Collaborate with users and technical teams to deliver a professional IT support experience.

Skills

IT support

Desktop support

On-site engineering

Strong troubleshooting

End-user support

Customer service

Ticket management

Communication

Time management

Own transport

Education

Matric / Grade 12

A+ and/or N+

Microsoft certification (advantage)

Tools

Intune

Microsoft Office

Laptop imaging

Job description

Johannesburg, South Africa | Posted on 11/09/2026

KeepTechnology Moving. Keep People Productive.

Are you ahands-on IT professional who enjoys solving problems, supporting users andmaking sure technology works when it matters?

We’re looking for an On-Site Engineer to join one of our clients. This is an exciting opportunity for an IT support professional who thrives in a fast-pacedenvironment and takes ownership from the first ticket to final resolution.

WHAT YOU’LL BERESPONSIBLE FOR

• Provide daily end-user IT support ,including printers, Microsoft Office applications, Intune and laptopimaging.
• Troubleshoot network andserver-related issues and resolve technical problems efficiently.
• Manage tickets from updates andfollow-ups through to successful closure .
• Take ownership of assigned ITprojects , ensuring progress and updates are maintained.
• Provision and configure mobilephones and devices .
• Set up and create user accounts ,ensuring users have the appropriate access.
• Maintain accurate technicaldocumentation and contribute to defining and improving IT procedures.
• Work closely with users and technicalteams to deliver a professional, responsive IT support experience.

Requirements

WHAT YOU’LLBRING

• 2–3 years’ experience in IT support / desktop support /on-site engineering.
• Matric / Grade 12 .
• A+ and/or N+ certification .
• Microsoft certification is advantageous.
• Strong troubleshooting andproblem-solving abilities.
• Hands-on experience with end-usersupport, Microsoft Office, Intune and laptop imaging .
• Exposure to network and servertroubleshooting .
• Good communication andcustomer-service skills.
• Strong ticket management,documentation and follow-through.
• Own reliable transport .
• Ability to work on-site duringstandard hours.

WHY THISOPPORTUNITY?

This is more thansimply closing IT tickets. You’ll be a key on-site technology partner, helpingusers stay productive, taking ownership of technical challenges andcontributing to projects that improve the IT environment.

If you’re hands-on,dependable, technically curious and passionate about delivering great ITsupport , we want to hear from you!

READY TO MAKEAN IMPACT?