Non-Profit Operations Manager

Placements24; East London; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Generous annual leave

Hybrid work model

Job summary

Placements24 seeks a Non-Profit Operations Manager for its East London, Eastern Cape office to oversee daily operations, budget management, and strategic planning in a hybrid work setting.

The role requires a strong background in non-profit management and exceptional organizational and leadership skills to drive efficiency and program delivery across the organization.

Qualifications

• Bachelor's degree in Business Administration or related field.
• Master's degree or relevant professional certification is a plus.
• Minimum of 5 years of experience in operations management, preferably within the non-profit sector.
• Demonstrated experience in budget management, financial oversight, and resource allocation.
• Strong understanding of non-profit organizational structures and best practices.
• Excellent leadership, team management, and interpersonal skills.
• Exceptional organizational, problem-solving, and decision-making abilities.
• Proficiency in office management software and administrative systems.
• Strong communication and reporting skills, both written and verbal.
• Ability to work effectively under pressure and manage multiple priorities.
• Knowledge of HR and compliance regulations within the non-profit context is desirable.

Responsibilities

• Oversee daily administrative and operational functions of the organization in East London.
• Develop and implement operational policies and procedures to enhance efficiency.
• Manage organizational budgets, ensuring financial compliance and responsible resource allocation.
• Supervise administrative staff and support teams, fostering a productive work environment.
• Coordinate with program managers to ensure seamless delivery of services and support.
• Manage vendor relationships, procurement processes, and facility operations.
• Ensure compliance with all legal, regulatory, and reporting requirements relevant to non-profits.
• Support the Executive Director in strategic planning and implementation initiatives.
• Oversee human resources functions, including recruitment, onboarding, and employee relations.
• Implement and maintain effective record-keeping and information management systems.

Job description

About the Role

Our client, a dynamic non-profit organization focused on community welfare and support services, is seeking an experienced and detail-oriented Non-Profit Operations Manager for its East London , Eastern Cape office. This critical role oversees the day-to-day operational functions of the organization, ensuring efficiency and effectiveness in program delivery, resource management, and administrative processes. You will be responsible for managing budgets, optimizing workflows, and supporting the executive team in strategic planning. The ideal candidate has a strong background in non-profit management, exceptional organizational skills, and a proven ability to drive operational excellence. This is an excellent opportunity to make a substantial impact on the communities served by our client in the Eastern Cape region.

Key Responsibilities

• Oversee the daily administrative and operational functions of the organization in East London .
• Develop and implement operational policies and procedures to enhance efficiency and effectiveness.
• Manage organizational budgets, ensuring financial compliance and responsible resource allocation.
• Supervise administrative staff and support teams, fostering a productive work environment.
• Coordinate with program managers to ensure seamless delivery of services and support.
• Manage vendor relationships, procurement processes, and facility operations.
• Ensure compliance with all legal, regulatory, and reporting requirements relevant to non-profits.
• Support the Executive Director in strategic planning and implementation initiatives.
• Oversee human resources functions, including recruitment, onboarding, and employee relations.
• Implement and maintain effective record-keeping and information management systems.

Requirements

• Bachelor's degree in Business Administration, Management, Public Administration, or a related field.
• A Master's degree or relevant professional certification is a plus.
• Minimum of 5 years of experience in operations management, preferably within the non-profit sector.
• Demonstrated experience in budget management, financial oversight, and resource allocation.
• Strong understanding of non-profit organizational structures and best practices.
• Excellent leadership, team management, and interpersonal skills.
• Exceptional organizational, problem-solving, and decision-making abilities.
• Proficiency in office management software and administrative systems.
• Strong communication and reporting skills, both written and verbal.
• Ability to work effectively under pressure and manage multiple priorities.
• Knowledge of HR and compliance regulations within the non-profit context is desirable.

Benefits

Our client offers a competitive salary package, commensurate with experience and qualifications, along with a comprehensive benefits program that includes medical aid, a retirement fund, and generous annual leave. The hybrid work model provides a balance between office-based collaboration in East London and remote flexibility. Opportunities for professional development and career advancement within the organization are available. Join a committed team dedicated to making a positive difference in the community.