Night Auditor: Luxury Front Desk & Overnight Ops

JVR Software; Stellenbosch; Remote; ZAR 134,000 - 201,000; Full time

Job summary

Delaire Graff Estate in Stellenbosch is seeking a Night Auditor to assist guests with overnight requests and balance accounts for the day shift. You will keep the front desk running smoothly while delivering warm, attentive service.

Responsibilities include checking in late arrivals, reporting maintenance, handling calls, closing cash, and generating end-of-day reports. The role requires hospitality qualification and 2-3 years of experience, strong English, and the ability to work weekends and

Qualifications

• Hospitality diploma or certificate required.
• 2-3 years of hospitality experience.
• Proficiency in English and strong organizational skills.
• Attention to detail and high ethical standards.
• Ability to work under pressure and handle emergencies.

Responsibilities

• Check in late arrivals and room guests to ensure smooth arrivals.
• Report maintenance issues promptly and coordinate with teams.
• Answer calls and take appropriate actions for guests.
• Ensure facilities (sauna, gym, aircons) are switched off when needed.
• Post charges, balance cash, and complete cashier close reports.
• Run end-of-day/Z reports and balance outlets with prelists.
• Prepare wake-up calls, arrival/weather cards, and handover emails.
• Log off from Protel and handover to the next shift; respond to emergencies.

Skills

English proficiency

Attention to detail

Stress tolerance

Ethical conduct

Interpersonal skills

Reliability

Flexibility

Multicultural liaison

Weekend/holiday flexibility

Innovative mindset

Education

Hospitality diploma/certificate

Job description

Delaire Graff Estate in Stellenbosch is seeking a Night Auditor to assist guests with overnight requests and balance accounts for the day shift. You will keep the front desk running smoothly while delivering warm, attentive service.

Responsibilities include checking in late arrivals, reporting maintenance, handling calls, closing cash, and generating end-of-day reports. The role requires hospitality qualification and 2-3 years of experience, strong English, and the ability to work weekends and