Lux Night Auditor Front Office Lead & Guest Care

JVR Software; Franschhoek; On-site; ZAR 180,000 - 240,000; Full time

Job summary

HotelJobs in Franschhoek seeks an experienced Night Auditor to oversee overnight operations and deliver exceptional service. The role includes coordinating Front Office activities, handling guest enquiries, and ensuring accurate night audits.

The ideal candidate has a hospitality degree, at least 2 years in a similar role, and a 5-star hotel background, with Protel and MS Office proficiency, plus a valid driver\'s licence and strong F&B knowledge.

Qualifications

• Degree or diploma in Hospitality.
• At least 2 years experience in a similar hospitality role.
• Experience within a 5-star luxury hotel environment.
• Valid driver\'s licence.
• Excellent knowledge of Franschhoek and surrounding areas.
• Strong food and beverage knowledge and service background.

Responsibilities

• Oversee and coordinate Front Office operations during the night shift.
• Act as primary guest contact overnight and resolve enquiries professionally.
• Complete the night audit and required reports accurately.
• Ensure end-of-day procedures balance across departments.

Skills

Night audit operations

Guest service

Interpersonal skills

English proficiency

Education

Degree or diploma in Hospitality

Tools

Protel

Microsoft Office

Job description

HotelJobs in Franschhoek seeks an experienced Night Auditor to oversee overnight operations and deliver exceptional service. The role includes coordinating Front Office activities, handling guest enquiries, and ensuring accurate night audits.

The ideal candidate has a hospitality degree, at least 2 years in a similar role, and a 5-star hotel background, with Protel and MS Office proficiency, plus a valid driver\'s licence and strong F&B knowledge.