New-Store Restaurant Operations Supervisor

Pedros Chicken; Gauteng; On-site; ZAR 180,000 - 260,000; Full time

Job summary

Pedros Chicken in Krugersdorp is seeking a capable operations leader to manage our new store. You will oversee restaurant and take-away operations, uphold SOPs, control stock and purchasing, handle customer concerns, drive profitability, and lead the team to deliver exceptional service.

We value hands-on management, strong communication, and the ability to train staff while ensuring health and safety compliance in a fast-paced environment.

Qualifications

• Restaurant and Fast-Food Service experience required (minimum 1 year).
• GAAP/Micros experience is advantageous.
• Strong management capabilities are essential.
• Excellent organizational skills.
• Great customer service and verbal communication abilities.
• Solid problem-solving skills.

Responsibilities

• Overseeing overall operation of the restaurant/take-away.
• Ensuring quality standards of food and SOPs are maintained.
• Overseeing and managing stock control, purchasing and orders.
• Handling customer complaints and maintaining service levels.
• Maximising profitability and achieving sales/GP targets, with staff motivation.
• Managing staff, discipline, and rosters.
• Working within a team to drive the restaurant forward.
• Ensuring compliance with health and safety regulations.

Skills

Customer service

Verbal communication

Organizational skills

Management skills

Problem solving

Team leadership

Stock control

Tools

GAAP knowledge

Micros POS

Job description

Pedros Chicken in Krugersdorp is seeking a capable operations leader to manage our new store. You will oversee restaurant and take-away operations, uphold SOPs, control stock and purchasing, handle customer concerns, drive profitability, and lead the team to deliver exceptional service.

We value hands-on management, strong communication, and the ability to train staff while ensuring health and safety compliance in a fast-paced environment.