Network Operations Analyst - Shift-Based Growth & Benefits

Placements24; Soweto; On-site; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Competitive salary

Shift allowance

Health benefits

Training opportunities

Career progression

Job summary

Placements24 seeks a detail-oriented Telecom Operations Analyst to join its operations center in Soweto. You will monitor the telecommunications network, analyze performance data, and support resolution of service disruptions to maintain high availability.

The role requires a Bachelor's in IT/CS or related field, experience in telecom or IT operations, and familiarity with network monitoring tools. A shift-based schedule in Soweto is expected.

Qualifications

• Bachelor's degree in IT/CS or related field.
• Experience in a telecoms or IT operations environment.
• Familiarity with network monitoring concepts.
• Strong analytical and problem-solving skills.
• Ability to work in a shift-based environment in Soweto.

Responsibilities

• Monitor network performance and analyze traffic patterns.
• Identify, report, and escalate network issues and service disruptions.
• Assist in troubleshooting and resolution of operational problems.
• Generate regular reports on network performance, availability, and key metrics.
• Support the implementation of new operational procedures and tools.

Skills

Strong analytical skills

Problem-solving

Shift-based teamwork

Education

Bachelor's degree in IT/CS or related field

Tools

Network monitoring tools

Job description

Placements24 seeks a detail-oriented Telecom Operations Analyst to join its operations center in Soweto. You will monitor the telecommunications network, analyze performance data, and support resolution of service disruptions to maintain high availability.

The role requires a Bachelor's in IT/CS or related field, experience in telecom or IT operations, and familiarity with network monitoring tools. A shift-based schedule in Soweto is expected.