Motor Claims Specialist – Investigations & Settlements

Placements24; Gauteng; On-site; ZAR 260,000 - 420,000; Full time

Job summary

Placements24, on behalf of a well-established insurance provider, invites a dedicated Claims Adjuster to join their Tembisa, Gauteng team. You will investigate, assess, and negotiate motor vehicle claims, guiding claimants through the process with clarity and empathy.

The role emphasizes detecting potential fraud, maintaining detailed claim files, and ensuring compliant handling within policy terms. A relevant qualification in Insurance or Law and 3-5 years motor claims experience are required;

Qualifications

• Qualification in Insurance, Law or a related field.
• 3–5 years of experience as a Claims Adjuster with motor vehicle focus.
• Strong negotiation and communication abilities; meticulous records.

Responsibilities

• Investigate motor insurance claims by interviewing claimants and witnesses.
• Determine liability and policy coverage.
• Negotiate settlements with policyholders and third parties.
• Appoint and manage third‑party service providers.
• Maintain accurate claim files and document decisions.
• Identify potential fraud and escalate as needed.
• Ensure compliance with legislation and company policies.
• Communicate clearly with stakeholders on claim status.
• Manage a caseload and meet deadlines.

Skills

Negotiation

Communication

Interpersonal skills

Claims software

MS Office

Travel

Education

Insurance/Law qualification

Tools

Claims management software

Job description

Placements24, on behalf of a well-established insurance provider, invites a dedicated Claims Adjuster to join their Tembisa, Gauteng team. You will investigate, assess, and negotiate motor vehicle claims, guiding claimants through the process with clarity and empathy.

The role emphasizes detecting potential fraud, maintaining detailed claim files, and ensuring compliant handling within policy terms. A relevant qualification in Insurance or Law and 3-5 years motor claims experience are required;