Motor Claims Handler — Detail-Driven, Customer-Focused

Placements24; Gqeberha; Vor Ort; ZAR 240.000 - 320.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Port Elizabeth location

Medical aid

Retirement savings

Training opportunities

Zusammenfassung

Placements24 is seeking a dedicated and detail-oriented Claims Handler to lead the motor insurance claims process in Port Elizabeth. You will assess the validity of claims, determine liability, calculate payouts, and communicate with policyholders, repairers, and other parties to ensure accurate and fair outcomes.

The successful candidate will have experience in motor insurance claims, strong analytical skills, and excellent customer service in a fast-paced environment, with opportunities for

Qualifikationen

• Experience as a Claims Handler in motor insurance.
• Strong knowledge of motor vehicle insurance policies and repair processes.
• Excellent organizational skills and meticulous record-keeping.
• Excellent communication and negotiation abilities with diverse stakeholders.
• Proficiency in claims management software and standard office tools.

Aufgaben

• Receive, register, and assess motor insurance claims, verify policy details and coverage.
• Investigate claim circumstances, gather evidence, and determine liability per policy terms.
• Appoint and manage repairers and assess repair estimates for cost-effectiveness.
• Communicate with claimants, providing updates on claim status.
• Process payments and ensure all documentation is complete and compliant.
• Identify and escalate potentially fraudulent or complex claims to specialized teams.

Kenntnisse

Claims handling

Motor insurance

Communication

Negotiation

Organization

Tools

Claims management software

Jobbeschreibung

Placements24 is seeking a dedicated and detail-oriented Claims Handler to lead the motor insurance claims process in Port Elizabeth. You will assess the validity of claims, determine liability, calculate payouts, and communicate with policyholders, repairers, and other parties to ensure accurate and fair outcomes.

The successful candidate will have experience in motor insurance claims, strong analytical skills, and excellent customer service in a fast-paced environment, with opportunities for