Mobile Telesales Pro: Uncapped Incentives & Growth

Mr-Price-Group; Durban; On-site; ZAR 100,000 - 180,000; Full time

Benefits offered by this job

Uncapped incentives

Learning and development opportunities

Staff discounts at Mr Price Group

Employee share scheme after one year

Job summary

Mr Price Money seeks a Telesales Agent to connect with existing customers and introduce the latest telco products. You will use dynamic scripts to drive sales and help customers stay connected.

Requirements include Grade 12 and at least 1 year in a mobile call centre, with strong sales skills and a persuasive approach. Compliance with FAIS, FICA and POPIA is required during customer interactions.

Qualifications

• Grade 12 or equivalent required.
• At least 1 year of experience in a mobile call centre.
• Strong sales techniques and telecom knowledge.

Responsibilities

• Contact prospective customers to present information and explain available products.
• Deliver sales talks from a script to persuade customers to purchase; explain products and prices, and answer questions from customers.
• Ensure FAIS, FICA and POPIA standards are adhered to when dealing with customer calls and correspondence.
• Update customer details and communication on the CDS system, ensuring quality of calls in line with SLA.

Skills

Sales techniques

Telecommunications industry knowledge

Influence and persuasion

Goal-oriented

Resilience/handling rejection

Education

Grade 12 or equivalent

Job description

Mr Price Money seeks a Telesales Agent to connect with existing customers and introduce the latest telco products. You will use dynamic scripts to drive sales and help customers stay connected.

Requirements include Grade 12 and at least 1 year in a mobile call centre, with strong sales skills and a persuasive approach. Compliance with FAIS, FICA and POPIA is required during customer interactions.