Mobile Telesales Specialist | Uncapped Incentives & Growth

Mr Price Group; Durban; On-site; ZAR 89,000 - 167,000; Full time

Job summary

Mr Price Group in Durban is looking for a Telesales Agent to connect with existing customers and introduce latest telco products. You will use dynamic scripts to drive sales and help customers stay connected, while ensuring FAIS, FICA, and POPIA standards are followed.

We offer uncapped incentives, learning and development opportunities, and a clear path to growth within a customer-focused, target-driven team.

Qualifications

• Grade 12 or equivalent.
• At least 1 year of experience in a mobile call centre.
• Strong understanding of sales techniques and the telecommunications industry.
• Ability to influence and persuade customers with ease.

Responsibilities

• Contact prospective customers to present information and explain available products.
• Deliver prepared sales talks from a script that describes products, to persuade customers to purchase and explain prices.
• Ensure FAIS, FICA and POPIA standards are adhered to when dealing with customer calls and correspondence.
• Update customer details and communication on the CDS. Ensure quality of calls in line with SLAs.

Skills

Sales techniques

Persuasion

Customer communication

Resilience

Education

Grade 12

Job description

Mr Price Group in Durban is looking for a Telesales Agent to connect with existing customers and introduce latest telco products. You will use dynamic scripts to drive sales and help customers stay connected, while ensuring FAIS, FICA, and POPIA standards are followed.

We offer uncapped incentives, learning and development opportunities, and a clear path to growth within a customer-focused, target-driven team.