Telco Telesales Pro - Uncapped Incentives & Growth

Mr Price; Durban; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Uncapped incentives

Learning & development opportunities

Store discounts across Mr Price Group

Job summary

mr price money is seeking a persuasive telesales Agent to connect with existing customers and introduce our latest telco products. You will work from dynamic scripts to drive sales and help customers stay connected.

You will ensure accurate customer data in the system and maintain high call quality. Strong knowledge of sales techniques and telecom basics will help you exceed targets while benefiting from uncapped incentives and development opportunities.

Qualifications

• Grade 12 or equivalent.
• At least 1 year of experience in a mobile call centre.
• Knowledge of sales techniques and telecom industry fundamentals.
• Ability to influence customers and thrive in a target driven environment.

Responsibilities

• Contact prospective customers to present information and explain available products.
• Deliver sales talks from scripts to persuade customers to purchase.
• Explain products and prices, answer customer questions, and ensure regulatory standards (FAIS, FICA, POPIA).
• Update customer details in CDS and maintain call quality per SLA.

Skills

Sales techniques

Telecommunications

Influence customers

Goal oriented

Resilience to rejection

Education

Grade 12

Job description

mr price money is seeking a persuasive telesales Agent to connect with existing customers and introduce our latest telco products. You will work from dynamic scripts to drive sales and help customers stay connected.

You will ensure accurate customer data in the system and maintain high call quality. Strong knowledge of sales techniques and telecom basics will help you exceed targets while benefiting from uncapped incentives and development opportunities.