Mining Software Customer Success Specialist (Hybrid)

Micromine Africa Pty Ltd; Johannesburg; Híbrido; ZAR 600.000 - 800.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working model

12 weeks parental leave

Career development

Health and wellbeing support

Descripción de la vacante

Micromine Africa Pty Ltd in Johannesburg is seeking a Customer Success Specialist to partner with mining and exploration customers across the AMEE region. The role sits at the intersection of technology, customer engagement, and business value, helping customers maximise the impact of their software investment while strengthening long-term partnerships.

You will influence customer outcomes, retention and growth across a global technology leader, leveraging industry knowledge and a collaborative

Formación

• Tertiary qualification in Earth Sciences, Mining, or Engineering.
• Experience within exploration, mining, or related operational environments.
• Strong knowledge of geology, exploration, or mining software workflows.
• Proven ability to build credibility with technical stakeholders.
• Excellent communication and customer relationship skills.
• Analytical mindset with the ability to identify risks and opportunities.

Conocimientos

Technical knowledge

Stakeholder engagement

Analytical thinking

Communication skills

Mining workflows

Educación

Earth Sciences / Mining / Engineering degree

Descripción del empleo

Micromine Africa Pty Ltd in Johannesburg is seeking a Customer Success Specialist to partner with mining and exploration customers across the AMEE region. The role sits at the intersection of technology, customer engagement, and business value, helping customers maximise the impact of their software investment while strengthening long-term partnerships.

You will influence customer outcomes, retention and growth across a global technology leader, leveraging industry knowledge and a collaborative