Mental Health Support Worker (Residential)

Placements24; Polokwane; Vor Ort; ZAR 180.000 - 260.000; Vollzeit

Benefits dieser Stelle

Medical aid

Professional development opportunities

Supportive team environment

Zusammenfassung

Placements24 is seeking a dedicated Mental Health Support Worker to join a reputable residential facility in Polokwane. You will provide direct support to residents with mental health conditions, helping them in their recovery journey within a structured setting.

You will implement care plans, monitor well-being, and work with a multidisciplinary team to promote safety, dignity, and independence for residents. A compassionate, patient, and empathetic approach is essential.

Qualifikationen

• Minimum 2 years of experience in mental health or community support.
• National Certificate or Diploma in Mental Health, Social Work, or related field.
• Understanding of mental health conditions and recovery principles.
• Ability to handle crisis situations and manage challenging behaviors.
• Strong interpersonal and communication skills.
• Empathy, patience, and a genuine desire to help others.
• Ability to work as part of a multidisciplinary team.
• Willingness to work shifts, including evenings, weekends, and public holidays.
• Valid First Aid and CPR certification or willingness to obtain.

Aufgaben

• Provide direct support to residents with mental health conditions.
• Assist residents with daily living activities, meals, and personal care.
• Follow individual care plans developed by professionals.
• Monitor residents' well-being and report changes promptly.
• Facilitate therapeutic activities and community integration.
• Maintain a safe, clean, and therapeutic environment.
• Respond to residents' needs with empathy and professionalism.
• De-escalate crises and manage behavioral incidents per protocol.
• Collaborate with psychiatrists, nurses, and other staff in Polokwane.
• Maintain accurate, confidential records of resident progress.

Kenntnisse

Empathy

Team collaboration

Crisis management

Therapeutic communication

Ausbildung

National Certificate or Diploma in Mental Health

Social Work or Community Health related field

Jobbeschreibung

About the Role

Our client, a reputable residential facility providing compassionate mental health care, is seeking a dedicated Mental Health Support Worker to join their team in Polokwane . This essential role involves providing direct support to individuals living with mental health conditions, assisting them in their recovery journey and promoting independence within a structured residential setting. The Mental Health Support Worker will play a key part in creating a safe, therapeutic, and supportive environment for residents. Based in Polokwane , this position offers a unique opportunity to make a profound impact on the lives of those experiencing mental health challenges. We are looking for individuals who are empathetic, resilient, and possess excellent communication and interpersonal skills. A commitment to person-centered care and a non-judgmental attitude are paramount. The successful candidate will work collaboratively with a team of healthcare professionals to ensure the highest standard of care is delivered. This is a vital role within the community mental health sector of Polokwane .

Key Responsibilities

• Provide direct support and assistance to residents with mental health conditions.
• Assist residents with daily living activities, including personal care, medication reminders, and meal preparation.
• Implement and follow individual care plans developed by mental health professionals.
• Monitor residents' well-being, behavior, and mental state, reporting any changes or concerns promptly.
• Facilitate therapeutic activities, social engagement, and community integration for residents.
• Maintain a safe, clean, and therapeutic environment within the residential facility.
• Respond to residents' needs with empathy, respect, and professionalism.
• De-escalate challenging situations and manage behavioral incidents according to protocol.
• Collaborate with psychiatrists, psychologists, nurses, and other care staff in Polokwane .
• Maintain accurate and confidential records of resident progress and interventions.

Requirements

• National Certificate or Diploma in Mental Health, Social Work, Community Health, or a related field.
• Minimum of 2 years of experience working in a mental health or community support setting.
• Understanding of mental health conditions, recovery principles, and therapeutic communication.
• Demonstrated ability to handle crisis situations and manage challenging behaviors.
• Strong interpersonal skills and the ability to build rapport with clients.
• Empathy, patience, and a genuine desire to help others.
• Ability to work effectively as part of a multidisciplinary team.
• Good organizational skills and attention to detail in record-keeping.
• Willingness to work shifts, including evenings, weekends, and public holidays.
• Valid First Aid and CPR certification (or willingness to obtain).

Benefits

Our client offers a competitive salary and benefits package, including medical aid and opportunities for further training and professional development. The position provides a supportive work environment within a dedicated team in Polokwane . Staff well-being is prioritized, with access to supervision and support services. This role offers the significant reward of directly contributing to the recovery and well-being of individuals with mental health challenges, making a tangible difference in their lives and the broader community.