Mental Health Support Specialist

Placements24; Rustenburg; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Training and professional growth

Supervision and support

Hybrid work model

Employee assistance program

Wellness initiatives

Community health impact

Job summary

Placements24 is seeking a dedicated Mental Health Support Specialist to join a compassionate team in Rustenburg, North West. The hybrid role combines direct client engagement with remote coordination and documentation to support recovery and wellbeing in the Rustenburg region.

The role emphasizes person-centered care, collaboration with a multidisciplinary team and community resource linkage. A relevant mental health qualification and experience in Rustenburg are preferred.

Qualifications

• A relevant qualification in psychology, social work, counselling, or related mental health field.
• Proven experience in a mental health support role, preferably in the Rustenburg area.
• Strong understanding of mental health diagnoses, treatment modalities and recovery principles.
• Excellent active listening, empathy and communication skills.

Responsibilities

• Provide direct support, counseling and crisis intervention to individuals with mental health conditions.
• Develop and implement individualized support plans with clients and their networks.
• Assist clients in accessing community resources, healthcare and social supports.
• Monitor client progress and adjust support plans as needed.
• Maintain accurate confidential client records and documentation.

Skills

Psychology

Social Work

Counselling

Education

Relevant degree in Psychology, Social Work or Counselling

Tools

Case Management Software

Job description

About the Role

Our client is seeking a dedicated Mental Health Support Specialist to join their compassionate team in Rustenburg, North West. This vital role focuses on providing essential support and assistance to individuals experiencing mental health challenges, helping them to navigate their recovery journey and improve their quality of life. You will work within a multidisciplinary framework, offering person-centered care and connecting clients with appropriate resources and services in the Rustenburg region. This position involves a hybrid work model, blending direct client engagement with remote administrative and coordination tasks, ensuring both effective service delivery and operational efficiency within the Rustenburg community. We are committed to fostering an inclusive and supportive environment for both our clients and our staff.

Key Responsibilities

• Provide direct support, counseling, and crisis intervention to individuals with mental health conditions.
• Develop and implement individualized support plans in collaboration with clients and their support networks.
• Assist clients in accessing community resources, healthcare services, and social support systems.
• Monitor client progress, assess needs, and adjust support plans as required.
• Facilitate psychoeducational groups and therapeutic activities.
• Maintain accurate, timely, and confidential client records and documentation.
• Liaise with mental health professionals, healthcare providers, and other relevant agencies.
• Advocate for clients' rights and promote their well-being and independence.
• Respond effectively to emergencies and critical incidents, ensuring client safety.
• Participate in team meetings, case conferences, and ongoing professional development.

Requirements

• A relevant qualification in Psychology, Social Work, Counselling, or a related mental health field is required.
• Proven experience working in a mental health support role, preferably within the Rustenburg area.
• Strong understanding of mental health diagnoses, treatment modalities, and recovery principles.
• Excellent active listening, empathy, and communication skills.
• Proficiency in crisis intervention techniques and de-escalation strategies.
• Ability to work independently and collaboratively within a team environment.
• Experience with case management and documentation systems.
• Commitment to ethical practice and client confidentiality.
• Valid driver's license and willingness to travel within Rustenburg, North West for client visits.
• Must demonstrate resilience, patience, and a professional demeanor.

Benefits

• A competitive salary package tailored to your expertise and qualifications.
• Opportunities for specialized training and professional growth in mental health services.
• A supportive work environment with regular supervision and team collaboration.
• The chance to make a significant positive impact on individuals' mental well-being in Rustenburg.
• Hybrid work flexibility balancing in-office and remote duties.
• Access to employee assistance programs and wellness initiatives.
• Contribution to a mission-driven organization dedicated to community health.