Community Support Worker - Mental Health Specialist

Placements24; Johannesburg; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary

Development opportunities

Supervision and support

Job summary

Placements24 in Johannesburg seeks a compassionate Community Support Worker specializing in mental health to support vulnerable individuals in the community and promote independence. You will conduct assessments, provide emotional and practical support, assist with daily living activities, and help clients access health, housing, and employment services.

The role requires a relevant qualification, minimum 2 years of experience, crisis awareness, strong communication, report writing, and a valid

Qualifications

• Minimum 2 years in community support or mental health services.
• Knowledge of mental health conditions and recovery principles.
• Ability to work independently and in multidisciplinary teams.
• Strong crisis management and problem-solving abilities.
• Police Clearance certificate.

Responsibilities

• Conduct initial assessments and develop individualized support plans.
• Provide emotional and practical support to clients with mental health challenges.
• Assist with daily living activities, medication reminders, and household tasks.
• Facilitate access to healthcare, housing, and employment services.
• Organize group therapy sessions and social activities to promote engagement.
• Maintain confidential client records and document progress.
• Collaborate with families, caregivers and other professionals for holistic care.
• Advocate for client rights within community services.
• Respond to crises promptly and per established protocols.

Education

Relevant qualification in Social Work/ Psychology/ Community Development

Job description

About the Role

Our client, a leading provider of community-based support services in Johannesburg , seeks a compassionate and dedicated Community Support Worker with a specialization in mental health. This pivotal role is designed for an individual passionate about making a tangible difference in the lives of vulnerable individuals within the community. You will be instrumental in fostering independence, promoting well‑being, and ensuring access to essential resources. The successful candidate will join a dynamic team committed to excellence and person‑centered care, contributing to a positive and supportive environment for both clients and colleagues. This is an exceptional opportunity to advance your career in social care within a reputable organization.

Key Responsibilities

• Conducting initial assessments to understand client needs and develop individualized support plans.
• Providing direct emotional and practical support to clients facing mental health challenges.
• Assisting clients with daily living activities, including personal care, medication reminders, and household tasks, as needed.
• Facilitating access to external services such as healthcare, housing, and employment opportunities.
• Organizing and leading group therapy sessions and social activities to promote client engagement and recovery.
• Maintaining accurate and confidential client records, documenting progress and any challenges encountered.
• Collaborating with families, caregivers, and other healthcare professionals to ensure a holistic approach to care.
• Advocating for client rights and needs within the community and relevant service systems.
• Responding to crisis situations with promptness, professionalism, and adherence to established protocols.

Requirements

• A relevant qualification in Social Work, Psychology, Community Development, or a related field.
• Proven experience (minimum 2 years) working in community support or mental health services.
• Demonstrated understanding of mental health conditions, recovery principles, and therapeutic interventions.
• Excellent communication, interpersonal, and active listening skills.
• Ability to work independently and as part of a multidisciplinary team.
• Proficiency in report writing and case management.
• Valid driver's license and willingness to travel within the Johannesburg area.
• Strong problem-solving and crisis management abilities.
• Must possess a Police Clearance certificate.

Benefits

• Competitive annual salary of Rand.
• Opportunities for professional development and ongoing training.
• Supportive team environment with regular supervision.
• Contribution to retirement fund and medical aid options.
• Paid time off for annual leave and sick days.
• The chance to make a significant positive impact on individuals' lives in Johannesburg.