Mental Health Support Worker

Placements24; East London; Hybrid; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Supportive team environment

Community-based experience

Job summary

Placements24 is seeking a compassionate Mental Health Support Worker to join its East London team. The role provides direct emotional and practical support to individuals facing mental health challenges and aims to promote recovery and positive well-being.

You will work with a multidisciplinary team to develop coping strategies, facilitate group sessions, and help clients access community resources in the East London area.

Qualifications

• Relevant qualification in mental health, social work, community care, or related field.
• Experience in mental health support or similar community care role is essential.
• Strong communication, empathy and active listening skills are required.

Responsibilities

• Provide direct emotional and practical support to clients with mental health conditions.
• Assist clients in developing and implementing personalized recovery plans.
• Facilitate individual and group support sessions focused on coping skills and wellness.
• Monitor clients' well-being and report changes to the clinical team.
• Help clients access community resources and social activities.
• Support daily living skills and promote independence.
• Liaise between clients, families and the clinical team.
• Maintain confidential client records and documentation.
• Ensure a safe, non-judgmental environment for all clients.
• Participate in team meetings, case reviews and ongoing professional development.

Skills

Communication

Active listening

Empathy

Rapport building

Team collaboration

Record-keeping

Education

Mental Health / Social Work / Community Care qualification

Tools

Microsoft Office

Job description

About the Role

Our client, a leading provider of mental health services in the Eastern Cape , is seeking a compassionate and dedicated Mental Health Support Worker to join their team in East London . This role is instrumental in providing direct support to individuals experiencing mental health challenges, promoting recovery, and enhancing their overall well-being. The ideal candidate will possess excellent interpersonal skills, a strong understanding of mental health conditions, and a commitment to person-centered care. You will work collaboratively with a multidisciplinary team to deliver support services, assist clients in developing coping strategies, and facilitate their integration into the community. This is a rewarding opportunity to make a significant positive difference in the lives of individuals seeking mental health support in the East London area. We are committed to fostering hope and recovery.

Key Responsibilities

• Provide direct emotional and practical support to clients with mental health conditions.
• Assist clients in developing and implementing personalized recovery plans.
• Facilitate individual and group support sessions focused on coping skills, wellness, and life management.
• Monitor clients' well-being and report any changes or concerns to the clinical team.
• Support clients in accessing community resources, services, and social activities.
• Help clients develop daily living skills and promote independence.
• Act as a liaison between clients, their families, and the clinical team.
• Maintain accurate and confidential client records and documentation.
• Ensure a safe, supportive, and non-judgmental environment for all clients.
• Participate in team meetings, case reviews, and ongoing professional development.

Requirements

• Relevant qualification or certification in Mental Health, Social Work, Community Care, or a related field.
• Previous experience working in mental health support or a similar Community & Social Care role is essential.
• Understanding of various mental health conditions, recovery principles, and support strategies.
• Excellent communication, active listening, and empathy skills.
• Ability to build rapport and trust with individuals from diverse backgrounds.
• Patience, resilience, and a non-judgmental approach.
• Basic IT skills for record-keeping and communication.
• Ability to work both independently and as part of a team.
• Willingness to work a flexible schedule, potentially including some evenings or weekends.
• Knowledge of mental health services available in the East London area is advantageous.

Benefits

• Our client offers a competitive salary package, commensurate with experience and qualifications, alongside opportunities for professional development and training.
• This role provides a chance to work in a supportive team environment, contributing meaningfully to the mental health and well-being of the East London community.
• We invest in our staff and offer career growth prospects within the mental health sector.
• Join us in making a vital difference.