Mental Health Support Coordinator

Placements24; Rustenburg; Hybrid; ZAR 420,000 - 600,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Supportive environment

Impactful work

Supervision & peer support

Career advancement

Flexible schedule

Job summary

Placements24 is seeking a compassionate Mental Health Support Coordinator in Rustenburg, North West. You will conduct assessments, develop personalised support plans, and connect clients with services to promote recovery and well-being.

Join a dedicated team providing person-centred care. You will liaise with healthcare professionals, families, and community resources, coordinate crisis support, and ensure confidential records in line with policies.

Qualifications

• A relevant degree or qualification in Psychology, Social Work, Mental Health Nursing, or a related discipline.
• Significant experience in mental health support, counselling, or case management.
• In-depth knowledge of mental health conditions, diagnostic criteria, and treatment modalities.
• Strong understanding of recovery-oriented practices and person-centred care.
• Excellent communication, active listening, and empathic skills.

Responsibilities

• Conduct comprehensive assessments of clients' mental health needs and develop individualised support plans.
• Provide direct support, counselling, and crisis intervention to individuals with mental health conditions.
• Coordinate and facilitate access to a range of mental health services and community resources.
• Liaise with healthcare professionals, families, and support networks to ensure integrated care.
• Monitor clients' progress and well-being, adapting support plans as necessary.
• Educate clients and their families about mental health conditions and management strategies.
• Facilitate support groups and psychoeducational workshops.
• Maintain accurate and confidential client records in compliance with organisational policies and data protection regulations.
• Advocate for clients' rights and needs within the healthcare system and community.
• Participate in team meetings, case conferences, and ongoing professional development activities in Rustenburg.

Skills

Empathy

Crisis management

Active listening

Communication

Counselling

Education

Degree in Psychology / Social Work / Mental Health Nursing

Job description

About the Role

Our client, a leading entity in community and social care, is seeking a compassionate and experienced Mental Health Support Coordinator to join their team in Rustenburg, North West . This vital role involves providing essential support, guidance, and case management to individuals experiencing mental health challenges. You will be instrumental in developing and implementing personalised support plans, connecting clients with appropriate services, and advocating for their needs within the community. The ideal candidate will possess a strong understanding of mental health conditions, therapeutic interventions, and recovery principles. A calm demeanour, exceptional interpersonal skills, and a genuine commitment to promoting mental well-being are paramount. This position offers the opportunity to make a significant difference in the lives of individuals seeking support in Rustenburg and the surrounding areas of the North West province. Join a dedicated team focused on delivering high-quality, person-centred care and fostering hope and resilience.

Key Responsibilities

• Conduct comprehensive assessments of clients' mental health needs and develop individualised support plans.
• Provide direct support, counselling, and crisis intervention to individuals with mental health conditions.
• Coordinate and facilitate access to a range of mental health services and community resources.
• Liaise with healthcare professionals, families, and support networks to ensure integrated care.
• Monitor clients' progress and well-being, adapting support plans as necessary.
• Educate clients and their families about mental health conditions and management strategies.
• Facilitate support groups and psychoeducational workshops.
• Maintain accurate and confidential client records in compliance with organisational policies and data protection regulations.
• Advocate for clients' rights and needs within the healthcare system and community.
• Participate in team meetings, case conferences, and ongoing professional development activities in Rustenburg.

Requirements

• A relevant degree or qualification in Psychology, Social Work, Mental Health Nursing, or a related discipline.
• Significant experience in mental health support, counselling, or case management.
• In-depth knowledge of various mental health conditions, diagnostic criteria, and treatment modalities.
• Strong understanding of recovery-oriented practices and person-centred care.
• Excellent communication, active listening, and empathic skills.
• Ability to manage crisis situations effectively and provide immediate support.
• Proficiency in conducting assessments and developing care plans.
• Familiarity with relevant legislation and ethical guidelines pertaining to mental health in North West .
• Ability to work collaboratively within a multidisciplinary team.
• Valid driver's license and willingness to travel within the Rustenburg area for client visits.

Benefits

• Competitive salary and attractive benefits package.
• Opportunities for continuous professional development and advanced training.
• A supportive and collaborative work environment focused on well-being.
• The satisfaction of making a profound impact on individuals' lives.
• Regular supervision and peer support.
• Potential for career advancement within the organisation.
• Flexible working arrangements to promote work-life balance.