Mental Health Support Coordinator - Remote

Placements24; South Africa; Remote; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Fully remote work

Great work-life balance

Professional development opportunities

Health and wellness benefits

Supportive remote team

Job summary

Placements24 is recruiting a compassionate Mental Health Support Coordinator to join a fully remote Community & Social Care team serving clients across South Africa. You will provide virtual emotional support, crisis intervention, and guide clients to available services while maintaining confidential records.

The ideal candidate holds a degree in Psychology, Social Work, or related fields, with 2+ years of experience in mental health support or case management and strong virtual communication

Qualifications

• Degree in Psychology, Social Work, Mental Health Counseling, or related field.
• 2+ years of experience in mental health support, counseling, or case management.
• Strong virtual communication skills, including empathy and active listening.

Responsibilities

• Provide virtual emotional support and crisis intervention to clients via phone and video calls.
• Assist clients in understanding their mental health needs and available treatment options.
• Facilitate referrals to mental health professionals, therapists, and support groups.
• Help clients develop personalized mental wellness plans and coping mechanisms.
• Maintain confidential and accurate electronic records of client interactions and progress.
• Collaborate with a remote team of mental health professionals and social care providers.

Skills

Empathy

Communication

Active listening

Education

Degree in Psychology, Social Work, Mental Health Counseling, or related field

Tools

Electronic health records

Virtual communication tools

Job description

Discover rewarding mental health support coordinator roles across South Africa. This position is crucial for providing direct support, case management , and advocacy for individuals facing mental health challenges. Ideal candidates possess strong communication skills, empathy, and a commitment to improving client well-being . Explore opportunities to make a significant impact in community health and social services . We connect you with employers seeking dedicated professionals to join their teams and offer comprehensive care. Advance your career in a field that values compassion and expertise.

What People Ask

Salaries for mental health support coordinators in South Africa generally range from R180,000 to R300,000 per year. This can vary based on experience, qualifications, and the specific organization. Senior roles or those in specialized areas may command higher compensation.

Key duties involve assessing client needs, developing support plans, and coordinating access to various services. This includes providing emotional support, facilitating group sessions, and advocating for clients' rights. Maintaining accurate records and collaborating with other healthcare professionals are also integral.

While many roles require in-person interaction, some mental health support coordinator positions may offer hybrid or fully remote options. This is more common for roles involving administrative tasks, telephonic support, or online counseling . Availability depends on the employer's policies and the nature of the services provided.

Showing 18 Mental Health Support Coordinator jobs in remote

1200 Nelspruit / Remote R180000 - R300000 per year help_outline Placements24

Job Description

About the Role

Our client is looking for a compassionate and skilled Mental Health Support Coordinator to join their fully remote Community & Social Care team, serving individuals in and around Nelspruit . This critical role involves providing virtual support, guidance, and resource connection for individuals experiencing mental health challenges. You will act as a vital link, helping clients navigate mental health services, access support networks, and develop coping strategies through tele-health platforms. This is an ideal opportunity for a dedicated professional passionate about mental wellness who thrives in a remote setting and is committed to enhancing access to care through innovative digital solutions.

Key Responsibilities

• Provide virtual emotional support and crisis intervention to clients via phone and video calls.
• Assist clients in understanding their mental health needs and available treatment options.
• Facilitate referrals to mental health professionals, therapists, and support groups.
• Help clients develop personalized mental wellness plans and coping mechanisms.
• Maintain confidential and accurate electronic records of client interactions and progress.
• Collaborate with a remote team of mental health professionals and social care providers.

Requirements

• Degree in Psychology, Social Work, Mental Health Counseling, or a related field.
• Proven experience (2+ years) in mental health support, counseling, or case management.
• Strong understanding of mental health conditions, treatment modalities, and support systems.
• Excellent virtual communication skills, including empathy, active listening, and clear articulation.
• Proficiency with virtual communication tools and electronic health record systems.
• Ability to work independently and manage a caseload effectively in a remote environment.

Benefits

• Competitive salary reflective of expertise and experience.
• Fully remote position offering significant flexibility and work-life balance.
• Opportunities for ongoing professional development and specialized training in mental health.
• Comprehensive health and wellness benefits.
• A supportive and collaborative remote team dedicated to mental health advocacy.