Family Support Officer

Placements24; Rustenburg; On-site; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Structured hours

Training & growth

Team supervision

Meaningful work

Job summary

Placements24 in Rustenburg is seeking a proactive Family Support Officer to provide home-based support to families facing challenges, with a focus on child welfare and resilience. You will visit homes, develop tailored family support plans with input from families and local partners, offer guidance on parenting and development, and link families to education, health, and financial services.

This full-time role offers opportunities for specialised training and the chance to contribute to

Qualifications

• Relevant qualification in Social Work, Community Development, or related field.
• Experience working with families in a support or case management role.
• Knowledge of child protection legislation and local services in the North West region.

Responsibilities

• Conduct home visits to assess family dynamics, needs and safety concerns.
• Develop and implement individualized family support plans with families and stakeholders.
• Provide guidance on parenting, child development, and household management.
• Connect families with community resources including education, health, and financial services.
• Offer emotional support and counseling to family members.
• Monitor progress and document interventions and outcomes.

Skills

Interpersonal skills

Communication skills

Active listening

Education

Relevant qualification in Social Work or related field

Job description

About the Role

Our client is seeking a proactive and empathetic Family Support Officer to join their vital services in Rustenburg . This role is instrumental in providing comprehensive support to families facing various challenges, aiming to strengthen family bonds and promote child welfare. You will work directly with families in their homes and community settings, offering guidance, practical assistance, and access to resources. The position requires a dedicated individual committed to enhancing family stability and resilience within the Rustenburg area, contributing to a healthier and more supportive community fabric through dedicated outreach and intervention.

Key Responsibilities

• Conduct home visits to assess family dynamics, needs, and safety concerns.
• Develop and implement individualized family support plans in collaboration with families and relevant stakeholders.
• Provide practical assistance and guidance on parenting skills, child development, and household management.
• Connect families with community resources, including educational, health, and financial services.
• Offer emotional support and counseling to family members, fostering open communication and problem-solving.
• Monitor family progress, documenting interventions and outcomes meticulously.

Requirements

• Relevant qualification in Social Work, Community Development, or a related field.
• Previous experience working with families in a support or case management capacity.
• Strong knowledge of child protection legislation and community support services in North West .
• Excellent interpersonal, communication, and active listening skills.
• Ability to manage complex cases and work collaboratively with other professionals.
• Valid driver's license and willingness to travel within the Rustenburg region.

Benefits

• Attractive annual salary reflecting expertise and commitment.
• Full-time position with structured working hours.
• Opportunities for specialized training and professional growth.
• Meaningful work contributing directly to community well-being.
• Supportive team environment with regular case supervision.