Meetings & Office Concierge Specialist

Red Rocket South Africa (Pty) Ltd; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Red Rocket South Africa (Pty) Ltd is seeking a Meeting Services Assistant to provide a welcoming environment for employees, clients and visitors. You will maintain meeting rooms and office facilities, support meetings and events, and assist with Barista and office management tasks in a fast-paced environment.

The role emphasizes exceptional customer service, multitasking, and attention to detail to ensure smooth daily operations and a positive experience for all guests.

Qualifications

• Minimum educational qualification: Completed Matric.
• Experience with brewing equipment is advantageous.

Responsibilities

• Welcome clients, visitors and employees in a professional, courteous and friendly manner.
• Deliver consistently high standard of customer service to create a positive visitor experience.
• Respond promptly to service requests and escalate issues to Office management when required.
• Assist with company events as needed.
• Prepare meeting rooms before scheduled meetings, ensuring they are clean, organized and fully equipped.
• Take and deliver beverage and catering orders for meetings.
• Set up catering and refreshments in accordance with meeting requirements.
• Clear meeting rooms after use and reset for the next booking.
• Maintain meeting rooms and boardrooms by cleaning whiteboards, tables and surfaces.
• Report maintenance or cleaning issues when necessary.
• Assist Barista team during busy periods and maintain stock levels of the Honesty Bar.

Skills

Customer service

Multi-tasking

Communication skills

Attention to detail

Professional demeanor

Education

Matric

Job description

Red Rocket South Africa (Pty) Ltd is seeking a Meeting Services Assistant to provide a welcoming environment for employees, clients and visitors. You will maintain meeting rooms and office facilities, support meetings and events, and assist with Barista and office management tasks in a fast-paced environment.

The role emphasizes exceptional customer service, multitasking, and attention to detail to ensure smooth daily operations and a positive experience for all guests.