Meetings & Events Manager: Lead Team, Drive Revenue

Radisson Hotel Group; Kempton Park; Sur place; ZAR 360 000 - 540 000; Plein temps

Résumé du poste

Radisson Hotel Group is seeking an Assistant Meetings & Events Manager at the OR Tambo Johannesburg property to lead the Meetings & Events team, drive bookings, and ensure revenue targets are met. The role focuses on guest satisfaction, cross‑department collaboration, and proactive sales within the office to maximize budgeted revenues.

The ideal candidate will manage training and mentoring, maintain strong communication, and demonstrate a passion for creating memorable events in a fast-paced

Qualifications

• Proficient in all Meeting & Events procedures to be a resource when needed.
• A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team member management.
• Commercially aware.
• Driven and ambitious to inspire the team to consistently deliver and exceed service standard.
• Clear thinker with excellent communication abilities and attention to detail

Responsabilités

• Manages the Meetings & Events team members and supports the Head of Department in implementing training plans, coaching, and mentoring team members.
• Maximizes revenue and guest satisfaction by receiving Meetings & Events enquiries and related room reservations.
• Upholds a high level of regular, frequent, accurate and timely communication to all related departments regarding the Meetings & Events function within the hotel.
• Supports the Sales teams in generating leads and referring business by analyzing current business, denied business, and identifying potential new business through the office.
• Delivers a pro- active sales culture within the Office to ensure all budgeted revenues are achieved.
• Follows-up with guests to determine satisfaction; measures result and supports strategies to improve the quality of the guest experience.

Connaissances

Meeting & Events procedures

Team management

Commercial acumen

Communication skills

Attention to detail

Description du poste

Radisson Hotel Group is seeking an Assistant Meetings & Events Manager at the OR Tambo Johannesburg property to lead the Meetings & Events team, drive bookings, and ensure revenue targets are met. The role focuses on guest satisfaction, cross‑department collaboration, and proactive sales within the office to maximize budgeted revenues.

The ideal candidate will manage training and mentoring, maintain strong communication, and demonstrate a passion for creating memorable events in a fast-paced