Assistant Meetings & Events Manager

SmartRecruiters, Inc.; Kempton Park; On-site; ZAR 360,000 - 540,000; Full time

Job summary

Radisson Hotel Group is seeking an Assistant Meetings & Events Manager at the OR Tambo Johannesburg property to lead the Meetings & Events team, drive bookings, and ensure revenue targets are met. The role focuses on guest satisfaction, cross‑department collaboration, and proactive sales within the office to maximize budgeted revenues.

The ideal candidate will manage training and mentoring, maintain strong communication, and demonstrate a passion for creating memorable events in a fast-paced

Qualifications

• Proficient in all Meeting & Events procedures to be a resource when needed.
• A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team member management.
• Commercially aware.
• Driven and ambitious to inspire the team to consistently deliver and exceed service standard.
• Clear thinker with excellent communication abilities and attention to detail

Responsibilities

• Manages the Meetings & Events team members and supports the Head of Department in implementing training plans, coaching, and mentoring team members.
• Maximizes revenue and guest satisfaction by receiving Meetings & Events enquiries and related room reservations.
• Upholds a high level of regular, frequent, accurate and timely communication to all related departments regarding the Meetings & Events function within the hotel.
• Supports the Sales teams in generating leads and referring business by analyzing current business, denied business, and identifying potential new business through the office.
• Delivers a pro- active sales culture within the Office to ensure all budgeted revenues are achieved.
• Follows-up with guests to determine satisfaction; measures result and supports strategies to improve the quality of the guest experience.

Skills

Meeting & Events procedures

Team management

Commercial acumen

Communication skills

Attention to detail

Job description

Company Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

Are you passionate and driven enough to pack our events diary? We’ve got first class meeting space, your challenge is to fill it. If you say Yes I Can! we’re looking for first class people just like you!

Our people are at the core of our success. Your role guarantees variety and excitement every day. At RHG, we cherish your entrepreneurial spirit, collaborative nature. We foster an inclusive and supportive culture where, together, we ensure that every moment is truly meaningful. Embrace your uniqueness as an individual in our team and explore the exciting growth opportunities we have for you and the chance to create memorable moments.

We are currently seeking a Assistant Meetings & Events Managerto join our vibrant team. At Radisson Hotel & Convention Centre, OR Tambo Johannesburg we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.

As a Assistant Meetings and Events Manager, you bring an exceptional level of ambition, a results-driven mindset, and a genuine passion for crafting extraordinary experiences for our clients. Your expertise and dedication will play a pivotal role in elevating our Meetings and Events Team to new heights.

• Manages the Meetings & Events team members and supports the Head of Department in implementing training plans, coaching, and mentoring team members.
• Maximizes revenue and guest satisfaction by receiving Meetings & Events enquiries and related room reservations.
• Upholds a high level of regular, frequent, accurate and timely communication to all related departments regarding the Meetings & Events function within the hotel.
• Supports the Sales teams in generating leads and referring business by analyzing current business, denied business, and identifying potential new business through the office.
• Delivers a pro- active sales culture within the Office to ensure all budgeted revenues are achieved.
• Follows-up with guests to determine satisfaction; measures result and supports strategies to improve the quality of the guest experience.

Qualifications

• Proficient in all Meeting & Events procedures to be a resource when needed.
• A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team member management.
• Commercially aware.
• Driven and ambitious to inspire the team to consistently deliver and exceed service standard.
• Clear thinker with excellent communication abilities and attention to detail

Additional Information

• Why Join Radisson Hotel Group?
• Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
• Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.
• Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
• Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.
• Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
• Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.
• We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.