Medical Receptionist and Administrator — Patient Care

Staffwise; Cape Town; Vor Ort; ZAR 137.000 - 164.000; Vollzeit

Zusammenfassung

Staffwise in Gardens, Cape Town, is seeking a professional Medical Receptionist & Administrator to manage day-to-day reception and administrative functions. You will ensure a welcoming patient experience and provide support to an associated physiotherapy practice.

Role requires prior reception/administrative experience, familiarity with medical billing, and strong organisational and communication skills. The position is full-time and on-site in Gardens, Cape Town.

Qualifikationen

• Previous reception and/or administrative experience is essential.
• Experience in a medical practice or healthcare environment would be advantageous.
• Familiarity with medical aid administration, benefit verification and billing procedures would be advantageous.
• Experience using Elixir medical billing software is advantageous.
• Basic bookkeeping knowledge is advantageous.

Aufgaben

• Manage reception, incoming calls, emails and patient enquiries.
• Welcome patients and provide professional, friendly and efficient service.
• Schedule and manage patient appointments, confirmations and cancellations.
• Maintain accurate patient records and electronic filing systems.
• Manage general medical practice administration, correspondence and supporting documentation.
• Capture and process patient accounts using the practice billing system.
• Process patient payments, issue receipts and assist with basic bookkeeping and account administration.
• Provide administrative support to the associated physiotherapy practice.

Kenntnisse

Reception experience

Administrative experience

Medical practice experience

Medical billing familiarity

Elixir software familiarity

Bookkeeping basics

Verbal communication

Organisational skills

Confidentiality

Team player

Tools

Elixir software

Billing system

Jobbeschreibung

Staffwise in Gardens, Cape Town, is seeking a professional Medical Receptionist & Administrator to manage day-to-day reception and administrative functions. You will ensure a welcoming patient experience and provide support to an associated physiotherapy practice.

Role requires prior reception/administrative experience, familiarity with medical billing, and strong organisational and communication skills. The position is full-time and on-site in Gardens, Cape Town.