Mahikeng Branch Ops Leader | Service & Compliance

Placements24; LegKraal Gate; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Performance bonuses

Medical benefits

Retirement benefits

Job summary

Placements24 is partnering with a well-established financial services institution to hire a Branch Operations Manager for the Mahikeng branch. The role focuses on overseeing daily operations, ensuring service excellence, and maintaining regulatory compliance.

You will lead a banking team, drive process improvements, manage risks, and collaborate with other departments to support branch objectives. A Bachelor’s degree and 5–7 years in banking operations are expected, with a strong emphasis on

Qualifications

• Minimum 5–7 years of experience in banking operations or branch management.
• Proven experience leading a team in a financial services environment.
• Strong knowledge of banking products, services, and procedures.
• Excellent leadership, communication and interpersonal skills.
• Ability to monitor risks and ensure regulatory compliance.

Responsibilities

• Oversee daily operational activities of the Mahikeng branch.
• Ensure compliance with banking regulations and internal policies.
• Coach and develop branch staff to promote high performance and service.
• Manage branch risk, including operational, credit and compliance risks.
• Maintain security of branch assets and customer information.

Skills

Leadership

Customer service

Regulatory compliance

Risk management

Operational excellence

Staff development

Education

Bachelor’s degree in Business Admin/Finance/Economics

Job description

Placements24 is partnering with a well-established financial services institution to hire a Branch Operations Manager for the Mahikeng branch. The role focuses on overseeing daily operations, ensuring service excellence, and maintaining regulatory compliance.

You will lead a banking team, drive process improvements, manage risks, and collaborate with other departments to support branch objectives. A Bachelor’s degree and 5–7 years in banking operations are expected, with a strong emphasis on