Luxury Tours & Transport Operations Manager

Neptune; Cape Town; On-site; ZAR 480,000 - 720,000; Full time

Job summary

Marvel Tours is seeking an experienced Marvel Manager to oversee the day-to-day operations of our luxury transport and touring business in Cape Town, based at the V&A Hotel. You will lead a fleet of luxury vehicles and a team of drivers, coordinating transfers and bespoke tours to Cape Point, Cape Winelands and Cape Town City.

Work closely with hotel concierges, front desks and tourism partners to ensure seamless arrangements and five-star service.

Qualifications

• Experience in luxury hospitality and tourism operations.
• Strong commercial awareness.
• Leadership and team-management experience.

Responsibilities

• Oversee day-to-day operations of luxury transport and touring business.
• Manage fleet of luxury vehicles and a team of professional drivers.
• Coordinate daily guest transfers and bespoke touring experiences (Cape Point, Cape Winelands, Cape Town City tours).
• Collaborate with hotel concierge teams, front desks, central reservations and external tourism partners to ensure seamless transport arrangements and five-star service.
• Identify opportunities to grow the Marvel Tours business.

Skills

Leadership

Customer service

Commercial awareness

Job description

Marvel Tours is seeking an experienced Marvel Manager to oversee the day-to-day operations of our luxury transport and touring business in Cape Town, based at the V&A Hotel. You will lead a fleet of luxury vehicles and a team of drivers, coordinating transfers and bespoke tours to Cape Point, Cape Winelands and Cape Town City.

Work closely with hotel concierges, front desks and tourism partners to ensure seamless arrangements and five-star service.