Luxury Retail Store Manager - Hybrid Leadership in Stellenbosch

Placements24; Stellenbosch; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Staff discounts

Bonus

Job summary

Placements24 is seeking an experienced Retail Store Manager for a flagship store in Stellenbosch, Western Cape. The role demands luxury retail leadership, impeccable clienteling, and strong team development to deliver an unparalleled customer experience.

The position blends on-site operational oversight with remote strategic planning and administration. A Bachelor’s degree is advantageous, with 5+ years in retail management and a track record of profitability and exceptional service in luxury

Qualifications

• Experience in luxury or premium retail environments.
• Strong customer service and clienteling skills.
• Proven leadership and ability to develop sales teams.

Responsibilities

• Oversee daily store operations in Stellenbosch and ensure high service standards.
• Drive sales performance to meet targets through effective strategies and coaching.
• Cultivate luxurious customer experience and strong client relationships.
• Lead and develop a team of sales associates with ongoing training.
• Maintain premium brand aesthetics and visual merchandising standards.
• Manage inventory, stock control, ordering, and loss prevention.
• Oversee store budgeting and operational expenses.
• Act as brand ambassador upholding brand values.

Skills

Luxury retail knowledge

Customer service excellence

Leadership

Visual merchandising

Inventory management

POS software

Communication

Education

Bachelor's degree in Business/Marketing or related field

Tools

POS software

Job description

Placements24 is seeking an experienced Retail Store Manager for a flagship store in Stellenbosch, Western Cape. The role demands luxury retail leadership, impeccable clienteling, and strong team development to deliver an unparalleled customer experience.

The position blends on-site operational oversight with remote strategic planning and administration. A Bachelor’s degree is advantageous, with 5+ years in retail management and a track record of profitability and exceptional service in luxury