Luxury Hotel Butler & Personal Concierge Franschhoek

JVR Software; Franschhoek; Presencial; ZAR 201.000 - 290.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Staff transport from Franschhoek, Paar

Stellenbosch access

Descripción de la vacante

HotelJobs in the Western Cape near Franschhoek is seeking a discreet and attentive Butler to deliver highly personalised guest service. Staff transport is available from Franschhoek, Paarl and Stellenbosch. Duties include welcome and check-in/out assistance, room introductions, itinerary planning, and arranging restaurant bookings.

The role requires a Matric certificate and prior luxury-hotel experience. Strong English, exceptional discretion, and the ability to coordinate across departments are

Formación

• Matric certificate required.
• Previous experience as a Butler, Concierge or within a luxury hotel essential.
• Excellent food and beverage service knowledge.
• Restaurant POS proficiency.
• Strong knowledge of Franschhoek and surrounding attractions.
• Ability to work shifts and assist across departments.

Responsabilidades

• Welcome guests professionally and assist with check-in, check-out and valet arrangements.
• Introduce guests to their rooms or suites, explain facilities and offer unpacking assistance.
• Plan itineraries and arrange restaurant and activity bookings.
• Coordinate with departments to ensure timely service delivery.
• Assist with transfers and excursions as a private guest host when required.
• Provide personalised food and beverage service, including in-room breakfast arrangements.

Conocimientos

Guest service

Discretion

Interpersonal skills

English proficiency

Professional presentation

Educación

Matric certificate

Herramientas

Protel POS

Restaurant POS

Descripción del empleo

HotelJobs in the Western Cape near Franschhoek is seeking a discreet and attentive Butler to deliver highly personalised guest service. Staff transport is available from Franschhoek, Paarl and Stellenbosch. Duties include welcome and check-in/out assistance, room introductions, itinerary planning, and arranging restaurant bookings.

The role requires a Matric certificate and prior luxury-hotel experience. Strong English, exceptional discretion, and the ability to coordinate across departments are