Logistics Operations Specialist

Placements24; Mossel Bay; Hybrid; ZAR 420,000 - 620,000; Full time

Benefits offered by this job

Competitive salary package

Medical aid contribution

Retirement benefits

Generous annual leave

Professional development and training

Supportive team culture

Career progression opportunities

Coastal work environment

Performance bonuses

Job summary

Placements24 in Mossel Bay, Western Cape, seeks a Logistics Operations Specialist to coordinate shipments, manage documentation, and maintain smooth communication among clients, carriers and customs agents.

The role requires strong logistics knowledge, attention to detail, and the ability to troubleshoot operational challenges. Join a dynamic freight forwarding team and contribute to service excellence in a coastal region.

Qualifications

• Minimum 3 years' experience in logistics, freight forwarding, or supply chain management.
• Experience coordinating international and domestic shipments.
• Knowledge of shipping documentation, customs procedures, and Incoterms.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency with logistics software and MS Office.
• Detail-oriented with the ability to prioritize and meet deadlines.
• Relevant tertiary qualification or professional certification in logistics is advantageous.
• Understanding of Western Cape logistics landscape is a plus.

Responsibilities

• Coordinate and manage domestic and international shipments from origin to destination.
• Prepare and process shipping documentation, including bills of lading, customs declarations, and commercial invoices.
• Liaise with shipping lines, airlines, trucking companies, and other service providers to book space and arrange transportation.
• Track shipment progress and provide timely updates to clients and internal teams.
• Resolve logistical issues and discrepancies that may arise during transit, such as delays, damages, or customs clearance problems.
• Ensure compliance with all relevant import/export regulations, customs requirements, and transportation laws.
• Maintain accurate and organized records of all logistical transactions and communications.
• Collaborate with sales, warehouse, and finance departments to ensure seamless operations.
• Identify opportunities to improve operational efficiency and reduce logistics costs.
• Assist with the onboarding and training of new team members as needed.

Skills

Communication skills

Negotiation

Interpersonal skills

Multitasking

Time management

Problem solving

Attention to detail

Incoterms knowledge

Education

Tertiary qualification in logistics

Tools

MS Office

Logistics software

Job description

About the Role

Our client, a dynamic and expanding freight forwarding company located in Mossel Bay, Western Cape , is seeking a dedicated Logistics Operations Specialist to enhance their operational capabilities. This role is central to the efficient movement of goods, requiring a proactive individual with excellent organizational skills and a keen eye for detail. You will be involved in coordinating shipments, managing documentation, and ensuring smooth communication between various stakeholders, including clients, carriers, and customs agents. The ideal candidate will have a solid understanding of the logistics and supply chain landscape, with a proven ability to troubleshoot and resolve operational challenges. This position offers a fantastic opportunity to grow within a reputable company in a beautiful coastal region. We pride ourselves on fostering a supportive team environment where contribution and efficiency are recognized and rewarded. The successful candidate will play an integral part in maintaining our high standards of service delivery and customer satisfaction within the Western Cape region. We are looking for someone who is passionate about logistics and eager to contribute to our continued success.

Key Responsibilities

• Coordinate and manage domestic and international shipments from origin to destination.
• Prepare and process shipping documentation, including bills of lading, customs declarations, and commercial invoices.
• Liaise with shipping lines, airlines, trucking companies, and other service providers to book space and arrange transportation.
• Track shipment progress and provide timely updates to clients and internal teams.
• Resolve logistical issues and discrepancies that may arise during transit, such as delays, damages, or customs clearance problems.
• Ensure compliance with all relevant import/export regulations, customs requirements, and transportation laws.
• Maintain accurate and organized records of all logistical transactions and communications.
• Collaborate with sales, warehouse, and finance departments to ensure seamless operations.
• Identify opportunities to improve operational efficiency and reduce logistics costs.
• Assist with the onboarding and training of new team members as needed.

Requirements

• A minimum of 3 years of experience in logistics, freight forwarding, or supply chain management.
• Proven experience in coordinating international and domestic shipments.
• Strong knowledge of shipping documentation, customs procedures, and Incoterms.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in using logistics software and common office applications (e.g., MS Office).
• Ability to multitask, prioritize effectively, and meet deadlines in a fast-paced environment.
• Strong problem-solving skills and the ability to make sound decisions under pressure.
• Detail-oriented with a commitment to accuracy.
• A relevant tertiary qualification or professional certification in logistics is advantageous.
• Understanding of the logistics landscape in the Western Cape is a plus.

Benefits

• Competitive salary package tailored to experience and qualifications.
• Opportunity to work for a well-established logistics company in Mossel Bay .
• Contribution towards medical aid and retirement benefits.
• Generous annual leave allowance.
• Professional development and training programs available.
• Supportive and collaborative team culture.
• Potential for career progression within the organization.
• Exposure to diverse international and domestic logistics operations.
• Beautiful coastal work environment.
• Performance bonuses.