Logistics Coordinator (Remote)

Placements24; Durban; Hybrid; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Home office stipend

Flexible/remote work

Professional growth opportunities

Job summary

Placements24 is seeking a dedicated Logistics Coordinator for a fully remote role, supporting global shipments from your home office. You will coordinate scheduling across air, sea, road, and rail, track in real-time, and manage carrier relationships while ensuring compliance with international shipping regulations.

The role requires 3+ years in logistics coordination, strong communication, and proficiency with logistics software and MS Office.

Qualifications

• 3+ years of experience in logistics coordination or freight forwarding.
• Bachelor's degree in Logistics, Supply Chain Management, or related field is a plus.

Responsibilities

• Coordinate scheduling and execution of shipments via air, sea, road, or rail.
• Track shipments in real-time and provide updates to clients and internal stakeholders.
• Manage relationships with carriers, freight forwarders, and customs brokers.
• Prepare and process shipping documentation including bills of lading and customs declarations.
• Identify and resolve logistical issues or delays during transit.
• Ensure compliance with transportation regulations and customs requirements.
• Negotiate freight rates and service agreements with carriers to optimize costs.
• Maintain records of shipment details, costs, and delivery times in the logistics management system.
• Provide excellent customer service by responding to inquiries and resolving issues promptly.
• Assist in developing and implementing logistics process improvements.

Skills

Logistics coordination

Carrier relationship management

Shipment tracking

Documentation processing

Customer service

Negotiation

Education

Bachelor's degree in Logistics or Supply Chain

Tools

MS Office

Logistics software

Job description

About the Role

Our client, a global leader in providing advanced logistics solutions, is seeking a dedicated and detail-oriented Logistics Coordinator to join their fully remote team. This position is crucial for the seamless coordination and execution of shipments, ensuring timely and cost-effective delivery of goods for clients across various industries. Operating in a remote-first culture, this role offers unparalleled flexibility and the opportunity to contribute to a thriving international business from your home office, regardless of your physical location within or near Durban, KwaZulu-Natal, ZA. You will be the central point of contact for managing carrier relationships, tracking shipments, and resolving logistical challenges. The ideal candidate is highly organized, possesses excellent communication skills, and has a solid understanding of transportation modes, customs procedures, and international shipping regulations. This role is perfect for someone who thrives in a fast-paced environment and enjoys problem-solving within the complex world of international trade and logistics.

Key Responsibilities

• Coordinate the scheduling and execution of shipments via various transportation modes (air, sea, road, rail).
• Track shipments in real-time, providing updates to clients and internal stakeholders.
• Manage and maintain strong relationships with carriers, freight forwarders, and customs brokers.
• Prepare and process all necessary shipping documentation, including bills of lading, customs declarations, and invoices.
• Identify and resolve any logistical issues or delays that may arise during transit.
• Ensure compliance with all relevant transportation regulations and customs requirements.
• Negotiate freight rates and service agreements with carriers to optimize costs.
• Maintain accurate records of all shipment details, costs, and delivery times in the logistics management system.
• Provide exceptional customer service by responding promptly to inquiries and resolving issues efficiently.
• Assist in the development and implementation of logistics process improvements.

Requirements

• High school diploma or equivalent required; a Bachelor's degree in Logistics, Supply Chain Management, or a related field is a plus.
• Minimum of 3 years of experience in logistics coordination, freight forwarding, or a similar role.
• Proven ability to manage multiple tasks and prioritize effectively in a remote work environment.
• Strong understanding of international shipping regulations, incoterms, and customs procedures.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in logistics software and MS Office Suite (Word, Excel, Outlook).
• Strong problem-solving abilities and a proactive approach to issue resolution.
• Ability to work independently with minimal supervision and as part of a remote team.
• Familiarity with different transportation modes and carrier operations.
• Exceptional attention to detail and organizational skills.

Benefits

• Competitive salary and potential for performance bonuses.
• Fully remote work arrangement with provided home office stipend.
• Opportunities for professional growth and certification in logistics.
• Collaborative and international team environment.
• Exposure to diverse global supply chains.
• Generous paid time off and company holidays.