Remote Logistics Coordinator - Home-Based

Placements24; Bloemfontein; Hybrid; ZAR 300,000 - 540,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Retirement plan

Virtual professional development

Flexible hours

Remote work from home

Job summary

Placements24 is seeking a dedicated Remote Logistics Coordinator to join our expanding virtual team. You will coordinate domestic and international shipments, manage documentation, liaise with carriers, and ensure smooth transit of goods while maintaining clear communication with clients and internal departments.

The role is fully remote, home-based, with flexible hours and a remote-first culture. The ideal candidate is highly organized, detail-oriented, and experienced in logistics operations,

Qualifications

• Proven experience in logistics coordination, freight forwarding, or supply chain operations.
• Strong understanding of shipping processes, documentation requirements, and international trade regulations.
• Excellent communication (written and verbal), interpersonal, and customer service skills.

Responsibilities

• Coordinate domestic and international shipments, ensuring timely pickup and delivery according to client requirements.
• Manage all necessary shipping documentation, including bills of lading, customs declarations, and commercial invoices, ensuring accuracy and completeness.
• Communicate effectively with clients to provide shipment status updates, address inquiries, and resolve any issues that may arise.
• Liaise with carriers, freight forwarders, and customs brokers to book shipments, negotiate rates, and track cargo movement.
• Proactively identify and address potential logistical challenges, implementing timely solutions to minimize delays and costs.
• Maintain accurate records of all logistics activities within the company's tracking systems.
• Ensure compliance with all relevant transportation regulations, customs laws, and company policies.
• Collaborate with sales, customer service, and warehouse teams to ensure seamless coordination and customer satisfaction.
• Process invoices and other financial documentation related to logistics operations.
• Continuously seek opportunities to improve logistics processes and service quality.

Skills

Logistics coordination

Customer service

Communication skills

Remote work

Documentation

Education

Bachelor's degree in a relevant field

Tools

Microsoft Office

Online tracking systems

Freight software

Job description

About the Role

Our client, a globally recognized logistics provider, is actively seeking a dedicated and proactive Remote Logistics Coordinator to join their expanding virtual team. This is a fully remote position, allowing you to manage critical logistics operations from the comfort of your own home, serving clients across various sectors. You will be responsible for coordinating shipments, managing documentation, liaising with carriers, and ensuring the smooth transit of goods while maintaining excellent communication with clients and internal departments. The ideal candidate is highly organized, detail-oriented, possesses excellent communication skills, and thrives in an independent, remote work environment. This role offers significant flexibility and the opportunity to be a key player in a forward‑thinking organization that embraces a remote‑first culture, supporting operations that may touch upon areas like Bloemfontein.

Key Responsibilities

• Coordinate domestic and international shipments, ensuring timely pickup and delivery according to client requirements.
• Manage all necessary shipping documentation, including bills of lading, customs declarations, and commercial invoices, ensuring accuracy and completeness.
• Communicate effectively with clients to provide shipment status updates, address inquiries, and resolve any issues that may arise.
• Liaise with carriers, freight forwarders, and customs brokers to book shipments, negotiate rates, and track cargo movement.
• Proactively identify and address potential logistical challenges, implementing timely solutions to minimize delays and costs.
• Maintain accurate records of all logistics activities within the company's tracking systems.
• Ensure compliance with all relevant transportation regulations, customs laws, and company policies.
• Collaborate with sales, customer service, and warehouse teams to ensure seamless coordination and customer satisfaction.
• Process invoices and other financial documentation related to logistics operations.
• Continuously seek opportunities to improve logistics processes and service quality.

Requirements

• Proven experience in logistics coordination, freight forwarding, or supply chain operations.
• Strong understanding of shipping processes, documentation requirements, and international trade regulations.
• Excellent communication (written and verbal), interpersonal, and customer service skills.
• Proficiency in using logistics software, online tracking systems, and standard office applications (e.g., "Microsoft Office Suite").
• Highly organized, detail‑oriented, and capable of managing multiple tasks simultaneously in a remote setting.
• Ability to work independently, manage time effectively, and meet deadlines without direct supervision.
• Strong problem‑solving abilities and a proactive approach to resolving issues.
• Experience working remotely and utilizing virtual collaboration tools is highly desirable.
• A bachelor's degree in a relevant field is a plus but not strictly required if sufficient experience is demonstrated.
• A reliable internet connection and a dedicated home office setup are essential.

Benefits

• This position offers a competitive salary, comprehensive health benefits, a retirement savings plan, opportunities for virtual professional development, flexible working hours, and the significant benefit of working entirely from home.
• Our client is committed to creating a supportive and inclusive remote work environment that prioritizes employee well‑being and career advancement.