Logistics and Dispatch Supervisor

Placements24; Mtubatuba Local Municipality; Hybrid; ZAR 420,000 - 620,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Retirement plan

Professional development

Hybrid work model

Career advancement

On-site in Richards Bay

Job summary

Placements24 is seeking a Logistics and Dispatch Supervisor for our Richards Bay hub in KwaZulu-Natal. You will lead dispatchers and drivers, optimize routes, and coordinate with warehouse operations to ensure on-time deliveries while maintaining safety standards.

The role blends on-site supervision with administrative planning in a hybrid setup. A strong track record in logistics, route optimization, and TMS usage, plus the ability to manage a busy team, is essential.

Qualifications

• Minimum 4 years in logistics, dispatch, or supervisory role in transportation.
• Proven experience leading dispatchers or drivers.
• Strong knowledge of route planning software and dispatch systems.
• Excellent understanding of local transportation regulations and best practices.
• Track record in resolving operational challenges.
• Strong organizational and time-management skills.
• Good communication and leadership abilities.

Responsibilities

• Supervise and lead a team of dispatchers and delivery drivers, providing guidance and support.
• Manage daily dispatch operations, ensuring timely and accurate order fulfillment.
• Plan and optimize delivery routes to maximize efficiency and minimize transit times.
• Coordinate with warehouse operations to ensure smooth loading and dispatch of goods.
• Monitor driver performance and adherence to schedules and company policies.
• Utilize dispatch software and tracking systems to monitor shipments in real-time.
• Address and resolve any operational issues or customer complaints promptly.
• Maintain accurate records of deliveries, returns, and driver activities.
• Implement and enforce safety protocols for drivers and vehicles.
• Contribute to process improvements to enhance overall logistics efficiency.

Skills

Leadership

Team management

Route planning

Dispatch software

Communication

Tools

Transport management systems

Job description

About the Role

Our client, a prominent player in the regional distribution sector, is seeking an organized and efficient Logistics and Dispatch Supervisor to oversee operations at their busy hub in Richards Bay, KwaZulu-Natal . This pivotal role involves managing a team of dispatchers and drivers, optimizing delivery schedules, and ensuring the smooth flow of goods from warehouse to customer. You will be responsible for coordinating daily logistics activities, troubleshooting issues, and implementing best practices to enhance productivity and service levels. The successful candidate will possess strong leadership abilities, a keen eye for detail, and a solid understanding of transport management systems. This hybrid role offers a balance between essential on-site supervision and strategic planning, allowing for both hands-on management and focused administrative work. Become a key contributor to our client’s success in the vibrant industrial landscape of Richards Bay .

Key Responsibilities

• Supervise and lead a team of dispatchers and delivery drivers, providing guidance and support.


• Manage daily dispatch operations, ensuring timely and accurate order fulfillment.


• Plan and optimize delivery routes to maximize efficiency and minimize transit times.


• Coordinate with warehouse operations to ensure smooth loading and dispatch of goods.


• Monitor driver performance and adherence to schedules and company policies.


• Utilize dispatch software and tracking systems to monitor shipments in real-time.


• Address and resolve any operational issues or customer complaints promptly.


• Maintain accurate records of deliveries, returns, and driver activities.


• Implement and enforce safety protocols for drivers and vehicles.


• Contribute to process improvements to enhance overall logistics efficiency.

Requirements

• Minimum of 4 years of experience in logistics, dispatch, or a supervisory role within transportation.


• Proven experience in managing a team of drivers or dispatch personnel.


• Strong knowledge of route planning software and dispatch management systems.


• Excellent understanding of local transportation regulations and best practices.


• Demonstrated ability to resolve operational challenges effectively.


• Strong organizational and time-management skills.


• Good communication and leadership abilities.


• Ability to work effectively in a fast‑paced, dynamic environment.


• A valid Professional Driving Permit (PDP) is advantageous.


• Must be able to commute to Richards Bay for on-site duties.

Benefits

• Our client offers a competitive annual salary, commensurate with experience and supervisory responsibilities.


• Employees are eligible for a comprehensive health insurance plan, with a significant employer contribution.


• A retirement savings scheme is in place to support long‑term financial planning.


• Opportunities for professional development and leadership training are provided.


• This hybrid role allows for flexibility, blending essential on‑site supervision in Richards Bay with the ability to manage administrative tasks remotely.


• Access to advanced logistics software and tools.


• Potential for career advancement within the company’s growing network.


• Join a supportive team environment where your contributions to operational efficiency are highly valued.