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Placements24 in Durban is seeking an experienced Logistics Dispatcher to coordinate daily dispatch for a regional fleet. You will manage routes, monitor GPS, liaise with drivers and clients, and ensure accurate delivery documentation.
Based in Durban with hybrid work options, the role requires calm under pressure, strong organizational skills, and familiarity with local transport networks. This role offers growth opportunities and exposure to end-to-end logistics processes.
Our client, a dynamic and growing logistics provider, is seeking a meticulous and efficient Logistics Dispatcher to manage operations from their **Durban** hub. This role is essential for coordinating the movement of goods, ensuring timely deliveries, and optimizing fleet utilization. The ideal candidate will possess exceptional multitasking abilities, a calm demeanor under pressure, and a comprehensive understanding of dispatch systems and fleet management. While this role is primarily based at our **Durban** office, a hybrid work arrangement is available, offering a balance between office-based coordination and remote administrative tasks. You will be the central point of contact for drivers, clients, and warehouse staff, playing a crucial role in maintaining seamless supply chain operations.
Manage and coordinate daily dispatch activities for a fleet of vehicles operating within **KwaZulu-Natal** and beyond. Assign routes and schedules to drivers, ensuring efficient utilization of vehicles and timely deliveries. Monitor the movement of vehicles in real-time using GPS tracking systems. Communicate effectively with drivers, providing instructions, updates, and addressing any issues that arise during transit. Liaise with clients to confirm delivery details, provide ETAs, and resolve any queries or concerns. Process delivery orders and ensure all documentation is accurate and complete. Respond promptly to urgent requests and emergencies, adjusting schedules as needed. Maintain and update dispatch records and operational logs. Collaborate with the warehouse team to ensure smooth loading and unloading processes. Analyze dispatch data to identify areas for operational improvement and cost savings within the **Durban** region.
Previous experience in a dispatch or logistics coordination role is essential. Proficiency in using dispatch software, GPS tracking systems, and other fleet management tools. Excellent communication and interpersonal skills, with the ability to manage drivers and clients effectively. Strong organizational and multitasking abilities, with a keen eye for detail. Ability to remain calm and make sound decisions under pressure. Familiarity with the **Durban** area and surrounding transportation networks is highly advantageous. Basic understanding of vehicle maintenance and troubleshooting. Ability to adapt to a hybrid work model, balancing office-based and remote responsibilities. Proficient in Microsoft Office Suite and other relevant software. A proactive approach to problem-solving and continuous improvement in dispatch operations.
This hybrid role offers a competitive salary and the flexibility to work both remotely and from our **Durban** office. Employees benefit from a supportive team environment, opportunities for professional development, and potential for career advancement within a growing company. You will gain valuable experience in managing complex logistics operations and contributing to a vital part of the supply chain. Join a forward-thinking organization that values efficiency, teamwork, and employee well-being. This is an excellent opportunity for a dedicated dispatcher to enhance their career in **KwaZulu-Natal**.