Dispatch Manager

Placements24; Gqeberha; Híbrido; ZAR 480 000 - 720 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully remote work arrangement

Performance-based bonuses

Professional development opportunities

Exposure to advanced dispatch tech

Resumo da oferta

WhatJobs Direct is seeking an experienced Dispatch Manager to lead our dispatch operations remotely from Port Elizabeth, Eastern Cape. You will oversee a fleet of vehicles, supervise dispatchers, and drive route optimization to ensure timely deliveries.

The ideal candidate has strong leadership, excellent communication, and deep knowledge of dispatch software and GPS tracking. A Bachelor's degree in Logistics or Supply Chain is preferred, with the ability to manage a distributed team in a

Qualificações

• Proven experience as a Dispatch Manager or logistics supervisor with leadership.
• In-depth knowledge of dispatch software, GPS tracking and fleet tools.
• Strong understanding of logistics and supply chain in the Eastern Cape.
• Excellent problem-solving, communication and team management.
• Ability to work remotely with a distributed team.
• Bachelor's degree in Logistics, Supply Chain or related field preferred.

Responsabilidades

• Lead and supervise a team of dispatchers, providing guidance and support.
• Oversee daily scheduling and coordination of vehicle movements for on-time pickups and deliveries.
• Develop efficient routing and dispatch strategies to boost productivity and cut costs.
• Monitor driver performance and adherence to schedules; address deviations.
• Utilize dispatch software and GPS tools to manage the fleet.
• Resolve operational challenges such as delays, breakdowns or customer complaints.
• Ensure compliance with transport regulations and safety protocols.
• Analyze dispatch data to identify trends and drive improvements.
• Maintain clear communication with drivers, customers, and internal teams.
• Allocate resources to meet operational demand.

Conhecimentos

Leadership experience

Dispatch software

GPS tracking

Fleet management

Problem solving

Communication

Team management

Remote work

Organization

Adaptability

Formação académica

Bachelor's degree in Logistics or Supply Chain

Ferramentas

Dispatch software

GPS tracking systems

Fleet management tools

Descrição da oferta de emprego

About the Role

Our client, WhatJobs Direct, is seeking an experienced and dynamic Dispatch Manager to lead their dispatch operations remotely. This role, based out of Port Elizabeth, Eastern Cape, will involve overseeing the scheduling and coordination of a fleet of vehicles to ensure efficient and timely deliveries. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a thorough understanding of logistics and dispatch management software. You will be responsible for managing dispatchers, optimizing routes, resolving issues, and ensuring compliance with safety and operational standards, all from a remote work setup. This position requires a proactive approach to problem-solving and the ability to thrive in a fast-paced environment. We are looking for an individual who can drive operational excellence and contribute to the overall success of our logistics network.

Key Responsibilities

• Manage and supervise a team of dispatchers, providing guidance and support.
• Oversee the daily scheduling and coordination of vehicle movements to ensure timely pickups and deliveries.
• Develop and implement efficient routing and dispatch strategies to maximize productivity and minimize costs.
• Monitor driver performance and adherence to schedules, addressing any deviations promptly.
• Utilize dispatch software and communication tools to manage the fleet effectively.
• Respond to and resolve operational challenges, such as delays, vehicle breakdowns, or customer complaints.
• Ensure compliance with all relevant transport regulations, safety protocols, and company policies.
• Analyze dispatch data to identify trends, measure performance, and implement improvements.
• Maintain effective communication channels with drivers, customers, and other internal departments.
• Manage the allocation of resources to meet operational demands.

Requirements

• Proven experience as a Dispatch Manager, Logistics Supervisor, or similar role, with strong leadership experience.
• In-depth knowledge of dispatching software, GPS tracking systems, and fleet management tools.
• Excellent understanding of logistics, transportation, and supply chain operations, particularly within the Eastern Cape region.
• Strong problem-solving and decision-making skills.
• Exceptional communication, interpersonal, and team management abilities.
• Ability to work effectively in a remote setting, managing a team from a distance.
• Proficiency in using technology for communication and management.
• Strong organizational skills and attention to detail.
• Ability to work under pressure and adapt to changing priorities.
• A Bachelor's degree in Logistics, Supply Chain Management, or a related field is preferred.

Benefits

• Competitive salary and performance-based bonuses.
• Fully remote work arrangement with flexibility.
• Opportunity to lead a critical operational function for a leading company.
• Professional development and advancement opportunities.
• Exposure to advanced dispatch and fleet management technologies.
• Supportive work environment focused on employee growth.