Life & Health Policy Admin Pro – Centurion

Placements24; Centurion; On-site; ZAR 250,000 - 360,000; Full time

Benefits offered by this job

Medical aid

Retirement fund contributions

Training and development opportunities

Professional work environment

Job summary

Placements24 is seeking an Insurance Policy Administrator for their Centurion, Gauteng office. The role focuses on accurate management of life and health policies, maintaining up-to-date policyholder information, processing premiums, and handling inquiries with a customer-centric approach.

The successful candidate will join a collaborative team in a structured office environment, contributing to service excellence in the insurance sector and supporting smooth policy services operations.

Qualifications

• Minimum 3 years experience in insurance policy administration.
• Experience with life and health insurance products.
• Strong data entry accuracy and record-keeping.
• Proficiency in Microsoft Office and insurance software.

Responsibilities

• Process new policy applications, ensuring all documentation is complete and accurate.
• Manage policy endorsements, changes, and updates in the system.
• Handle premium collections and ensure timely allocations.
• Respond to policyholder inquiries via phone, email, and in person.
• Generate policy documents, statements, and renewal notices.
• Liaise with sales agents and departments to resolve policy issues.
• Maintain organized policy files, physical and digital.
• Assist with reports on policy administration and client data.
• Ensure compliance with company policies and regulatory requirements.

Skills

Organizational skills

Time management

Attention to detail

MS Office proficiency

Communication skills

Teamwork

Education

Matriculation certificate

Tools

Insurance administration software

Job description

Placements24 is seeking an Insurance Policy Administrator for their Centurion, Gauteng office. The role focuses on accurate management of life and health policies, maintaining up-to-date policyholder information, processing premiums, and handling inquiries with a customer-centric approach.

The successful candidate will join a collaborative team in a structured office environment, contributing to service excellence in the insurance sector and supporting smooth policy services operations.