Leisure Centre Operations Coordinator

Placements24; Vereeniging; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Uniform provided

Discounted access to centre facilities

Job summary

Placements24 is seeking a diligent Leisure Centre Operations Coordinator to manage daily operations of a leisure facility in Vereeniging, Gauteng. You will oversee member services, facility maintenance, staff coordination, and event support to ensure a safe, welcoming, and efficient centre.

The role emphasizes high customer service standards, strong organization, and proactive problem-solving to enhance member experience and centre utilization. Weekend availability is required in Vereeniging.

Qualifications

• Minimum 2 years of experience in operations coordination or similar role in leisure/hospitality/sports.
• Strong organizational and time-management skills.
• Excellent interpersonal and customer service abilities.
• Proficiency in leisure management software and Microsoft Office Suite.
• Ability to work under pressure and manage multiple priorities.
• Proactive approach to problem-solving and operational improvement.
• Knowledge of health and safety regulations applicable to leisure facilities.
• Flexibility to work weekends in Vereeniging, Gauteng.

Responsibilities

• Coordinate daily operational activities to ensure a seamless experience for members and visitors.
• Manage front desk operations, including inquiries, bookings, and membership administration.
• Supervise and support centre staff, assisting with scheduling and task allocation.
• Ensure cleanliness, safety, and readiness of all leisure facilities and equipment.
• Assist in planning and executing leisure programs, events, and activities.
• Handle customer feedback and resolve complaints promptly and professionally.
• Maintain accurate records of attendance, usage, and operational expenses.
• Liaise with external vendors and service providers for maintenance and supplies.
• Implement and enforce centre policies and procedures, ensuring compliance with health and safety standards.
• Contribute to strategies aimed at improving member satisfaction and centre utilization.

Skills

Organizational skills

Customer service

Leisure management software

MS Office

Multitasking under pressure

Problem solving

Health and safety knowledge

Tools

Leisure management software

Microsoft Office Suite

Job description

About the Role

Our client, a well-established provider in the Leisure & Sports sector, is seeking a diligent and organized Leisure Centre Operations Coordinator to manage the daily operations of their facility in Vereeniging, Gauteng . This role is crucial for ensuring the smooth running of all centre activities, from member services and facility maintenance to staff coordination and event support. The successful candidate will be responsible for maintaining high standards of customer service, operational efficiency, and safety across the centre. This is a hands-on position that requires excellent attention to detail, strong communication skills, and the ability to multitask effectively in a busy environment. We are looking for an individual passionate about the leisure industry, dedicated to providing an outstanding experience for all visitors and members. You will be instrumental in maintaining the positive reputation of the centre.

Key Responsibilities

• Coordinate daily operational activities to ensure a seamless experience for members and visitors.
• Manage front desk operations, including inquiries, bookings, and membership administration.
• Supervise and support centre staff, assisting with scheduling and task allocation.
• Ensure the cleanliness, safety, and readiness of all leisure facilities and equipment.
• Assist in the planning and execution of leisure programs, events, and activities.
• Handle customer feedback and resolve complaints promptly and professionally.
• Maintain accurate records of attendance, usage, and operational expenses.
• Liaise with external vendors and service providers for maintenance and supplies.
• Implement and enforce centre policies and procedures, ensuring compliance with health and safety standards.
• Contribute to strategies aimed at improving member satisfaction and centre utilization.

Requirements

• A minimum of 2 years of experience in operations coordination or a similar role, preferably within the leisure, hospitality, or sports industry.
• Strong organizational and time-management skills.
• Excellent interpersonal and customer service abilities.
• Proficiency in using leisure management software and Microsoft Office Suite.
• Ability to work effectively under pressure and handle multiple priorities.
• A proactive approach to problem-solving and operational improvement.
• Knowledge of health and safety regulations applicable to leisure facilities.
• Must be able to work a flexible schedule, including weekends, in Vereeniging, Gauteng .
• A genuine interest in the Leisure & Sports sector.

Benefits

• Our client offers a competitive salary, opportunities for professional development, and a supportive work environment.
• This role provides exposure to various aspects of leisure centre management and the chance to make a tangible impact on community well-being.
• Benefits include potential for performance incentives and a company-provided uniform.
• Employees will enjoy being part of a team dedicated to providing quality leisure services in Vereeniging .
• There may be opportunities for discounted access to certain centre facilities.